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AliExpress – Turkmenistan

Your Shopping Handbook for AliExpress in Turkmenistan

Payment:TMT ( Turkmenistan New Manat )
Delivery:25-65 days

Welcome to “AliExpress Turkmenistan: Your Comprehensive Shopping Guide.” This article is designed to assist readers in Turkmenistan in navigating the vast world of AliExpress, addressing common challenges faced in online shopping. We aim to provide you with the knowledge and tools needed to shop effectively on this global platform. Whether you’re a first-time user or looking to enhance your shopping experience, this guide is packed with tips and strategies tailored for Turkmenistani shoppers. Dive in to discover how to make the most of your AliExpress shopping journey.

How to Shop on AliExpress from Turkmenistan

For shoppers in Turkmenistan, understanding how to effectively use AliExpress can unlock a world of varied and affordable products. This section provides instructions on customizing your AliExpress experience and practical steps for seamless shopping.

Setting Language, Currency, and Delivery Country

  • Language Preferences: Select English or Russian as your preferred language for easier navigation.
  • Currency Settings: Change the currency to Turkmenistani Manat (TMT) or a more commonly used currency like USD for better understanding of prices.
  • Delivery Country: Ensure that Turkmenistan is set as your delivery country to receive accurate shipping information.
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Creating an AliExpress Account

  • Visit AliExpress: Access the AliExpress website or app.
  • Sign-Up Process: Click on the ‘Sign Up’ button and provide necessary details like email and password.
  • Account Verification: Verify your account through the email sent by AliExpress for security and activation.

Accurate Shipping Address Entry

  • Complete Address Details: Provide your full and accurate address, including city, postal code, and any specific locality details relevant to Turkmenistan.
  • Double-Check for Accuracy: Confirm that all entered information is correct to prevent any shipping delays or issues.
AliExpress Turkmenistan: A young and happy Turkmen woman stands in the center of Ashgabat and holds a gift box in her hands.

Guide for First-Time Turkmenistani Buyers

  • Product Search and Selection: Explore the wide array of products and use filters to narrow down your choices.
  • Understanding Product Details: Pay attention to product descriptions, customer reviews, and seller ratings.
  • Adding to Cart and Checkout: Select items and add them to your cart. Review your cart before proceeding to checkout.
  • Payment Method Selection: Choose from available payment methods, considering security and convenience.
  • Order Review and Confirmation: Double-check your order details, especially the shipping address and selected items, before confirming the purchase.

Using the AliExpress Mobile App

  • App Availability: Download the AliExpress app from the Google Play Store or Apple App Store.
  • App Benefits: Utilize the app for easier browsing, tracking orders, and accessing exclusive app-only deals.
  • App Notifications: Enable notifications on the app to stay updated on order statuses and special promotions.

By following these guidelines, Turkmenistani shoppers can navigate AliExpress with ease and confidence, making their online shopping experience both enjoyable and efficient. Stay tuned for more insights and tips to enhance your shopping experience on AliExpress!

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How to Never Pay Full Price on AliExpress

For shoppers in Turkmenistan, mastering the art of finding deals on AliExpress is a key skill for economical online shopping. This section explores various strategies to avoid paying full price, including taking advantage of sales, using coupons, and applying promotional codes.

Regular and Seasonal Sales on AliExpress

Overview of Sales Events

  • Regular Sales: AliExpress hosts frequent sales throughout the year, such as the Flash Deals and Super Deals, offering products at significantly reduced prices.
  • Seasonal Sales: Look out for major sales events like the 11.11 Global Shopping Festival, the Summer Sale, and the Year-End Sale, which provide some of the most substantial discounts.

Sales Calendar Customized for Turkmenistan

  • Tailored Information: Keep an eye on a customized sales calendar for Turkmenistan, available on various online platforms, which highlights the best times to shop and the biggest sales events on AliExpress.

Using AliExpress Coupons Effectively

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones

Finding Coupons

  • AliExpress Coupon Center: Regularly check the AliExpress Coupon Center for various coupons available to apply to your purchases.
  • Store Coupons: Individual stores on AliExpress often offer their own coupons, which can be found on product pages or store fronts.

Applying Coupons

  • Understand the Terms: Each coupon comes with its terms, like minimum spend requirements. Make sure you understand these before using the coupon.
  • Combine Coupons: Use store coupons in conjunction with AliExpress coupons for maximum savings.

Finding and Utilizing Promotional Codes

Strategies for Additional Savings

  • AliExpress Newsletters and Social Media: Subscribe to AliExpress newsletters and follow their social media accounts to receive exclusive promotional codes.
  • Online Communities: Join Turkmenistan-focused online shopping communities where members often share the latest promotional codes.

Using Promotional Codes

  • Apply at Checkout: Input the promotional code in the designated field during the checkout process to reduce your order’s total cost.
  • Check Validity: Ensure that the promotional codes are valid in Turkmenistan and note their expiry dates.

AliExpress promo codes for every month


Leveraging Everyday Savings and Brand Promotions

Daily Discounts and Deals

  • Daily Check-Ins and Flash Deals: Participate in daily check-ins on the AliExpress app and keep an eye on Flash Deals for additional savings.
  • App-Exclusive Offers: Use the AliExpress mobile app to access special discounts and offers not available on the website.

Special Brand Promotions

  • Follow Favorite Brands: Follow your favorite brands on AliExpress to receive notifications about their exclusive promotions and sales.
  • Member Discounts: Some brands offer additional discounts or perks to their followers or members on AliExpress.

By employing these strategies, shoppers in Turkmenistan can significantly reduce the costs of their purchases on AliExpress. Staying informed about sales events, effectively using coupons and promotional codes, and taking advantage of daily deals and brand promotions are key to enjoying a more affordable shopping experience.

Payment Methods in Turkmenistan

For Turkmenistani shoppers on AliExpress, selecting the right payment method is crucial for a smooth and hassle-free shopping experience. This section provides an overview of the different payment options available, their advantages and disadvantages, and advice on minimizing additional fees.

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Overview of Payment Options

Common Payment Methods

  • Credit/Debit Cards: These are widely accepted on AliExpress and offer a convenient way to pay. However, shoppers should be aware of potential international transaction fees.
  • E-Wallets (like PayPal): E-wallets provide a secure and efficient payment method. They are generally user-friendly but may involve some service fees.
  • Bank Transfers: While secure, bank transfers can be slower and might incur higher processing fees.

Pros and Cons

  • Convenience: Credit/debit cards and e-wallets are generally easy to use but require secure internet connections.
  • Processing Time: Cards and e-wallets often process payments instantly, while bank transfers take longer.
  • Fees: Be mindful of any transaction fees, especially for currency conversion and international transactions.

Minimizing Additional Fees

  • Currency Conversion: Be aware of the currency conversion rates and choose the most favorable option.
  • Fee Awareness: Check with your bank or e-wallet provider about potential transaction fees to avoid surprises.
  • Secure Transactions: Always use verified and secure payment methods to protect against fraud.

Shipping and Delivery to Turkmenistan

Understanding shipping methods and delivery processes is essential for Turkmenistani customers shopping on AliExpress. This section offers detailed information on shipping options, the role of the national postal service, and general delivery timeframes.

Shipping Methods Overview

Options Available

  • Standard Shipping: This is a balance between cost and delivery time and often includes tracking.
  • Expedited Shipping: Faster delivery options like DHL and FedEx are available but tend to be more expensive.
  • Economy Shipping: Offers lower costs at the expense of longer delivery times.
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Turkmenistan’s National Postal Service

The postal operator in Turkmenistan is the Turkmen Post (Turkmen poçtasy). Turkmen Post is responsible for providing postal services to the public and businesses in Turkmenistan. The company offers a wide range of postal services, including domestic and international mail, courier services, and financial services.

Role in Deliveries

  • Handling of Shipments: Turkmenistan’s national postal service plays a key role in handling and delivering standard shipping orders.
  • Tracking Capability: Most standard shipping orders can be tracked through the national postal service once they reach Turkmenistan.

General Delivery Timeframes

  • Standard Shipping: Delivery can take anywhere from 15 to 45 days, depending on the seller and product type.
  • Expedited Shipping: Delivery times can be significantly reduced, often to 7-20 days.
  • Economy Shipping: Expect extended delivery periods, typically ranging from 30 to 60 days.

Tracking AliExpress Orders

Tracking Steps

  • Using AliExpress Tracking: Utilize the tracking number provided by AliExpress on their platform.
  • Local Postal Tracking: Once the package is in Turkmenistan, it can often be tracked through the national postal service.
  • Stay Updated: Regularly check the tracking status to stay informed about the location and estimated arrival time of your order.

By understanding these payment and shipping details, Turkmenistani shoppers can navigate AliExpress more effectively, ensuring a satisfactory and efficient online shopping experience.

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Customs Fees and Additional Charges in Turkmenistan

Understanding customs fees and additional charges is essential for Turkmenistani shoppers using AliExpress. This section outlines the fees imposed by the State Customs Service of Turkmenistan and other charges that might be incurred during the import process.

The customs service in Turkmenistan is the State Customs Service of Turkmenistan (Gossudarstvennaya tamozhennaya sluzhba Turkmenistana), also known as the Gumgum (Гумгyм). The Gumgum is responsible for collecting customs duties and taxes on imported goods, as well as enforcing customs laws and regulations.

Customs Fees by the State Customs Service of Turkmenistan

Calculation of Customs Fees

  • Fee Structure:
    • For goods valued under TMT 1,000, there are no customs fees (0%).
    • For goods valued at TMT 1,000 or more, the customs fee is set at 10%.

Value-Added Tax (VAT)

VAT is a standard tax applied to most goods and services in Turkmenistan.

  • VAT Rate: The VAT rate in Turkmenistan is 20%.

Other Charges

Additional Costs

  • Brokerage Fees: These fees are charged by customs brokers for assisting with the clearance of goods. The fee amount varies depending on the value of your order and the broker you use.
  • Duty: A tax levied on specific items like alcohol, tobacco, and luxury goods. The rate varies based on the type of goods.
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Examples of Calculating Additional Costs

Example 1: Moderate-Value Order

  • Order Value: TMT 1,050
  • Item Classification: General merchandise
  • Customs Fee: 10% of the order value
  • Total Customs Fee: TMT 105 (10% of TMT 1,050)

Example 2: High-Value Order

  • Order Value: TMT 20,000
  • Item Classification: General merchandise
  • Customs Fee: 10% of the order value
  • Total Customs Fee: TMT 2,000 (10% of TMT 20,000)

By being aware of these customs fees, VAT, and additional charges, shoppers in Turkmenistan can better plan and budget their purchases on AliExpress. It’s important to factor in these costs to avoid surprises upon the arrival of your order. Understanding these fees helps in ensuring a smooth and transparent shopping experience.

Returns and Buyer Protection

Navigating the return process and understanding buyer protection are crucial for customers in Turkmenistan shopping on AliExpress. This section provides detailed guidelines on how to return items and outlines the buyer protection policies that apply to Turkmenistani shoppers.

AliExpress Return Process for Turkmenistan

Steps for Returning Items

  • Initiating a Return: Log into your AliExpress account, visit ‘My Orders’, and select the order you wish to return. Click on ‘Return/Refund’ to start the process.
  • Reason for Return: Clearly state the reason for the return. This could be due to receiving the wrong item, quality issues, or a change of mind.
  • Providing Evidence: For returns based on quality or incorrect items, submit photographic or video evidence as part of the return request.
  • Return Shipping: Be aware that return shipping costs are typically the buyer’s responsibility, except in cases where the item is incorrect or defective.
  • Refund Processing: Refunds are processed after the seller receives and inspects the returned item. This process can vary in time.
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Buyer Protection for Turkmenistani Customers

AliExpress Buyer Protection Policies

  • Full Refund on Non-Delivery: If your order does not arrive within the buyer protection period, you are entitled to a full refund.
  • Refund for Not-as-Described Items: If an item significantly differs from its description, you can request a full or partial refund.
  • Dispute Resolution: AliExpress provides a platform for resolving disputes and ensures fair outcomes in case of any issues.

Customer Support for AliExpress in Turkmenistan

For residents of Turkmenistan, accessing customer support is an important aspect of the AliExpress shopping experience. This section outlines the various ways to contact AliExpress customer support and provides contact details for the nearest office.

Contacting AliExpress Customer Support

Methods for Assistance

  • Live Chat Service: The quickest way to get support, available directly through the AliExpress website or app.
  • Help Center: Accessible on the AliExpress platform, offering answers to common questions and a system for lodging specific queries.
  • Email Support: For detailed inquiries, email support is available through the platform.

Nearest AliExpress Office and Main Office

Hangzhou Office (Main Office)

  • Address: 699 Wang Shang Road, Binjiang District, Hangzhou 310052, Zhejiang Province, China
  • Telephone: (+86) 571-8502-2088
  • Fax: (+86) 571-8981-5505

By understanding the return process, buyer protection policies, and how to access customer support, shoppers in Turkmenistan can confidently navigate the AliExpress platform, ensuring a more secure and satisfying online shopping experience.

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Reviews and User Experiences in Turkmenistan

Gathering user feedback from Turkmenistan provides invaluable insights into the shopping experience on AliExpress. This section summarizes this feedback and offers practical advice for new users in Turkmenistan.

Summary of Turkmenistani User Feedback

Positive Feedback

  • Wide Product Range: Users in Turkmenistan appreciate the vast selection of products available on AliExpress, often not found in local markets.
  • Competitive Prices: Many note the affordability of items on AliExpress compared to local prices.
  • Ease of Use: The platform’s user-friendly interface and straightforward transaction process are well-regarded.

Areas for Improvement

  • Shipping Time: A common concern among Turkmenistani users is the extended shipping duration to Turkmenistan.
  • Inconsistent Product Quality: Some users have faced issues with product quality not meeting their expectations.
  • Language Barrier: Non-English speaking users sometimes find it challenging to navigate the site or communicate with sellers.

Tips for New Users in Turkmenistan

  • Research Products Thoroughly: Read product descriptions and reviews carefully before purchasing.
  • Start with Small Orders: Begin with smaller, less expensive items to understand the process and gauge the quality.
  • Be Aware of Customs Fees: Familiarize yourself with potential customs fees and taxes that may apply to your orders.
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AliExpress in Turkmenistan: Pros and Cons

Using AliExpress in Turkmenistan comes with its unique set of advantages and challenges. This section provides an analysis of these aspects along with strategies for a safe shopping experience.

Benefits and Challenges


  • Access to a Global Marketplace: AliExpress offers products from international sellers that might not be available in Turkmenistan.
  • Cost-Effective Shopping: Generally, prices on AliExpress are lower than those of local retailers.
  • Frequent Promotions and Sales: Users can benefit from various sales and discounts offered on the platform.


  • Long Shipping Times: Deliveries to Turkmenistan can take considerable time.
  • Quality Concerns: There is a risk of encountering products of inferior quality.
  • Customs and Import Duties: Additional costs due to customs and import duties can increase the total cost of purchases.
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Strategies for a Safe Shopping Experience

Ensuring Security and Safety

  • Secure Payment Methods: Use AliExpress’s built-in payment system or other secure payment methods.
  • Seller Verification: Choose sellers with high ratings and positive feedback to reduce the risk of poor-quality products.
  • Buyer Protection Awareness: Understand AliExpress’s buyer protection policies to safeguard your purchases.

Tips for Verifying Product Quality

Quality Checks

  • Detailed Product Inspection: Examine product descriptions, specifications, and images thoroughly.
  • Customer Reviews and Ratings: Pay attention to feedback from other buyers, especially those who have shared photos of the received product.
  • Seller Communication: Don’t hesitate to ask sellers for additional information or clarification about a product.

Identifying and Avoiding Online Shopping Risks

Avoiding Potential Risks

  • Beware of Too-Good-to-Be-True Deals: Extremely low prices can be a red flag for counterfeit or substandard products.
  • Understanding Shipping Policies: Be clear about shipping times and costs before placing an order.
  • Regular Monitoring of Orders: Keep track of your order’s progress and be alert for any unusual delays or issues.

By navigating AliExpress with these insights and strategies, shoppers in Turkmenistan can enhance their online shopping experience, making it more secure and rewarding.