Home » AliExpress New Zealand: Your Ultimate Guide to Shopping with Confidence

AliExpress New Zealand: Your Ultimate Guide to Shopping with Confidence

Payment:New Zealand dollar ($) (NZD)
Delivery: 10-60 days
Tax exempt:Up to NZD 1000

Welcome to PoKupar’s ultimate guide to shopping on AliExpress in New Zealand! If you’ve ever wondered about the safety, reliability, and convenience of ordering from AliExpress, you’ve come to the right place. In this comprehensive guide, we’ll cover everything you need to know, from general information about the platform to shipping, discounts, and customer support. We’ve designed this guide to be user-friendly and easy to understand, even for kids. So, without further ado, let’s dive into the world of AliExpress shopping in New Zealand!

AliExpress New Zealand

General Information about AliExpress

AliExpress is a popular global online retail marketplace based in China. It connects buyers from all over the world, including New Zealand, with sellers offering a wide range of products at competitive prices. The platform is owned by Alibaba Group, a massive multinational conglomerate specializing in e-commerce, retail, and technology.

Happy shopper browsing on phone surrounded by popular AliExpress products in New Zealand

Is AliExpress safe and legit? The answer is yes. AliExpress has built a solid reputation as a reliable and trustworthy platform, with numerous safety measures in place to protect both buyers and sellers. To ensure a secure shopping experience, AliExpress uses an escrow system where the payment is held until the buyer confirms receipt of their order. Additionally, the platform offers buyer protection, dispute resolution, and a feedback system to help users make informed decisions when choosing products and sellers.

Shopping on AliExpress in New Zealand

Shopping on AliExpress from New Zealand is simple and convenient. The platform offers a wide range of products, from clothing and electronics to home goods and more, that can be easily shipped to New Zealand. To get started, follow these steps:

  1. Visit the AliExpress website or download the AliExpress app on your mobile device.
  2. Create an account or log in if you already have one.
  3. Set your location to New Zealand and your preferred currency to NZD.
  4. Browse through the vast selection of products and add your desired items to your shopping cart.
  5. Proceed to checkout and enter your shipping information.
  6. Choose your preferred shipping method and complete the payment.
Smartphone showcasing AliExpress app with New Zealand flag on a clean, minimalistic background

Shipping Methods and Delivery Times

When shopping on AliExpress, it’s essential to understand the shipping options available to New Zealand customers, as well as the delivery times. Here’s what you need to know:

Various Shipping Options:

AliExpress offers multiple shipping options to New Zealand, including AliExpress Standard Shipping, ePacket, China Post Registered Air Mail, and DHL. Each shipping method has its delivery times and costs.

Estimated Delivery Times:

Delivery times vary depending on the shipping method chosen and the seller’s location. Generally, shipping to New Zealand can take anywhere from 10 to 60 days. Always check the estimated delivery time on the product page before placing an order.

Delivery truck with AliExpress logo driving through picturesque New Zealand countryside

Shipping Costs:

Some sellers offer free shipping, while others may charge a fee depending on the shipping method selected. Consider the total cost, including shipping fees, when comparing prices between sellers.

Tracking Your Order:

You can easily track your AliExpress orders directly on our PoKupar website. Simply enter your tracking number, and we’ll provide you with the most up-to-date information about your parcel’s whereabouts.
To ensure a smooth shopping experience, always check the shipping options and estimated delivery times before placing your order on AliExpress. Also, consider using our PoKupar website to track your orders for added convenience.

Collage of happy customers with their AliExpress purchases in New Zealand

Customs and Duties

It is essential to be aware of any customs and import duties that may apply to your AliExpress purchases. New Zealand has a Goods and Services Tax (GST) of 15% on imported goods, which may be applicable to your order if the total value, including shipping, exceeds NZD 1000. Be prepared to pay any customs fees or taxes if required.

Buyer Protection and Dispute Resolution

AliExpress offers buyer protection to ensure a safe and satisfying shopping experience. This protection covers issues such as non-delivery of items, items not as described, and damaged items. If you encounter any issues with your order, you can open a dispute with the seller. If the issue remains unresolved, you can escalate the dispute to AliExpress for further assistance.

Friendly customer service representative with New Zealand flag

Discounts, Coupons, and Promo Codes on AliExpress

Everyone loves saving money, and at PoKupar, we are dedicated to helping you make the most of your shopping experience on AliExpress in New Zealand. On our website, we regularly publish the latest discounts, coupons, and promo codes available for AliExpress, ensuring that you never miss out on a great deal.

To take advantage of these offers, simply visit our website and browse the AliExpress section for the latest deals. We update our collection frequently, so make sure to check back often for new discounts and promotions. By using these coupons and promo codes, you can save even more on the already affordable prices on AliExpress, making your shopping experience even better.

Kiwi bird wearing a shopping bag surrounded by AliExpress discount tags, coupons, and promo codes

Keep in mind that some discounts and promo codes might have an expiration date or specific conditions for use, such as a minimum purchase amount. Be sure to read the terms and conditions of each offer to make sure you can fully benefit from it.

Collage of popular dslr cameras on AliExpress New Zealand

Happy shopping and enjoy the savings on AliExpress in New Zealand!

AliExpress Promo Codes and Coupons for New Zealand Shoppers

To get the best deals and save money while shopping on AliExpress, be on the lookout for promo codes and coupons. These can be found on the AliExpress website, app, or through third-party coupon websites. Some common types of discounts include:

  1. New user coupons: AliExpress often offers special discounts for new users. Simply create an account and claim your coupon to enjoy savings on your first purchase.
  2. Store coupons: Some sellers on AliExpress provide store-specific coupons that can be applied to purchases from their store. Check the store page for any available coupons before placing an order.
  3. Site-wide coupons: Occasionally, AliExpress may release site-wide coupons that can be applied to any purchase on the platform, regardless of the seller.
  4. Flash sales and special events: Keep an eye out for flash sales and special events, such as the AliExpress Anniversary Sale, where you can find great deals on a wide range of products.
New Zealand marketplace scene with local sellers and their products

AliExpress Alternatives for New Zealand Shoppers

If you’re looking for alternative online shopping platforms to AliExpress that cater to New Zealand customers, consider the following options:

  1. Amazon: Amazon offers a vast selection of products and often provides competitive prices, fast shipping options, and an easy return policy.
  2. eBay: eBay is another popular platform where you can find new and used items from various sellers worldwide.
  3. Banggood: Banggood is a Chinese e-commerce platform similar to AliExpress, offering a wide range of products at competitive prices.
  4. Wish: Wish is a budget-friendly online shopping platform where you can find a variety of products at discounted prices.

Tips for a Safe and Satisfying AliExpress Shopping Experience

To make the most out of your AliExpress shopping experience and avoid potential issues, keep these tips in mind:

  1. Read product reviews and seller ratings: Before purchasing an item, read the reviews and check the seller’s ratings to ensure you’re buying from a reputable source.
  2. Choose a reliable shipping method: Select a shipping method that offers tracking information and a reasonable delivery time for your location.
  3. Keep an eye on delivery times: If your order takes longer than the estimated delivery time, contact the seller for an update or consider opening a dispute.
  4. Be aware of customs and import duties: Familiarize yourself with any customs and import duties that may apply to your purchase to avoid unexpected fees.
  5. Use buyer protection: Take advantage of AliExpress’s buyer protection program to safeguard your purchases and resolve any issues that may arise.

Understanding Customs and Import Duties for New Zealand Shoppers

When shopping on AliExpress, it’s essential to be aware of customs and import duties that may apply to your purchases. In New Zealand, customs duties, Goods and Services Tax (GST), and other fees may be charged depending on the value and type of goods you import. Here’s what you need to know:

  1. Goods valued under NZD 1,000: For goods with a total value under NZD 1,000, you typically won’t have to pay customs duties. However, if the goods are subject to GST, you may need to pay the tax if the total amount is NZD 60 or more.
  2. Goods valued over NZD 1,000: For items with a total value exceeding NZD 1,000, you’ll need to complete an import entry clearance process, and customs duties and GST may apply.
  3. Duty and tax estimation: To get an estimate of the duty and tax you may have to pay, use the New Zealand Customs Service’s online duty calculator.
  4. Prohibited and restricted items: Be aware of any prohibited or restricted items that cannot be imported into New Zealand. Check the New Zealand Customs Service’s website for a list of such items before making a purchase.

Tracking Your AliExpress Orders to New Zealand

Keeping track of your AliExpress orders is essential to ensure a smooth and stress-free shopping experience. To track your order:

  1. Log in to your AliExpress account and go to “My Orders.”
  2. Find the order you want to track and click on “Track Order” or “View Details.”
  3. You’ll be able to see the shipping details, including the tracking number, shipping method, and the current status of your order.
  4. Use the tracking number on the shipping company’s website or a universal parcel tracking platform like 17track.net to get updates on your package’s location.

Remember, delivery times can vary depending on the shipping method chosen and the destination. It’s always a good idea to choose a reliable shipping method that provides tracking information for a more secure and efficient delivery experience.

AliExpress Payment Methods: Shop with Ease and Confidence

AliExpress is a fantastic platform for finding great deals on a wide range of products. One of the key aspects of having a smooth and enjoyable shopping experience is knowing how to pay for your purchases. In this section, we’ll dive into the various payment methods available on AliExpress New Zealand and address some common issues and questions related to payments.

Wallet with various payment methods for AliExpress New Zealand

Why is AliExpress payment failing?

If you’ve ever encountered a payment failure while shopping on AliExpress, it can be frustrating. There could be several reasons for this, including:

  1. Insufficient funds on your chosen payment method.
  2. Your bank or card issuer declined the transaction due to security concerns.
  3. Temporary technical issues on AliExpress’s end.
  4. Incorrect card or account information entered.

To resolve payment failures, double-check your payment details, ensure you have sufficient funds, and consider contacting your bank or card issuer for more information.

Smartphone displaying AliExpress app with a burst of popular products

AliExpress Payment Methods

AliExpress offers a variety of payment methods to suit your preferences. These include:

  1. Credit and debit cards: Visa, MasterCard, American Express, and Discover are widely accepted.
  2. Online payment services: PayPal, WebMoney, and GiroPay are popular options.
  3. Local payment methods: Specific to your country, such as POLi Payments in New Zealand.
  4. AliExpress Pocket: A preloaded balance on your AliExpress account.

How to change AliExpress payment method

Changing your payment method on AliExpress is simple:

  1. Go to your AliExpress account and click on “My Orders.”
  2. Find the order you want to modify and click on “View Detail.”
  3. Under the “Payment” section, click on “Change Payment Method.”
  4. Select your preferred payment option and follow the on-screen instructions to complete the transaction.

AliExpress Payment Methods: PayPal

While PayPal is a widely accepted payment method on AliExpress, it’s essential to note that not all sellers accept PayPal payments. When shopping, look for the PayPal logo on the product page or filter your search results to show only items that accept PayPal as a payment method.

AliExpress Return and Refund Policies for New Zealand Shoppers

In case you’re not satisfied with your purchase or encounter any issues, it’s essential to understand AliExpress’s return and refund policies. Here’s a quick overview:

  1. Buyer Protection: AliExpress offers Buyer Protection, which covers your purchases from click to delivery. If your item doesn’t arrive within the promised delivery time or is significantly different from the description, you can open a dispute and request a refund.
  2. Opening a dispute: To open a dispute, go to “My Orders” in your AliExpress account, find the order, and click “Open Dispute.” Provide the necessary information and evidence to support your claim.
  3. Communication with the seller: It’s always a good idea to communicate with the seller before opening a dispute, as they may be able to resolve the issue directly.
  4. Refunds: If your dispute is successful, you’ll receive a refund, which typically takes 3-20 business days to process, depending on your payment method.
Shopper browsing through an illustrated guidebook of AliExpress shopping tips

By following these guidelines and being aware of AliExpress’s policies, you can enjoy a safe and satisfying shopping experience on the platform while taking advantage of the wide variety of products available to New Zealand customers.


  1. Is AliExpress available in New Zealand?

    Yes, AliExpress ships to New Zealand, allowing customers from NZ to purchase items from the platform.

  2. Is AliExpress legitimate and safe for New Zealand customers?

    AliExpress is a legitimate and safe platform for customers in New Zealand. However, it’s essential to choose reputable sellers and read product descriptions and reviews before making a purchase.

  3. Does AliExpress ship to New Zealand?

    Yes, AliExpress ships to New Zealand, offering various shipping options depending on the seller and product.

  4. How long does it take for AliExpress to ship to New Zealand?

    Shipping times to New Zealand may vary depending on the shipping method chosen and the specific product. Generally, shipping can take anywhere from 2-6 weeks.

  5. How do I change AliExpress back to English?

    To change AliExpress back to English, scroll to the bottom of the page, and click on the language dropdown menu. Select “English” from the list.

  6. Where is AliExpress located in New Zealand?

    AliExpress is an online platform and does not have a physical location in New Zealand. It is owned by Alibaba Group, a Chinese multinational company.

  7. What countries does AliExpress ship to?

    AliExpress ships to over 200 countries and regions worldwide, including New Zealand.

  8. Who delivers AliExpress packages in New Zealand?

    AliExpress packages in New Zealand are typically delivered by local courier services or national postal services, such as New Zealand Post.

  9. Is AliExpress shipping to New Zealand during COVID-19?

    AliExpress continues to ship to New Zealand during the COVID-19 pandemic. However, shipping times may be affected due to global disruptions and increased safety measures. It’s essential to check with individual sellers and monitor your order status for any updates.