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AliExpress – Thailand

Your Savings Navigator for AliExpress in Thailand

Payment:THB ( Thai Baht )
Delivery:25-65 days

Welcome to “AliExpress Thailand: Your Ultimate Shopping Guide.” This article is crafted with Thai shoppers in mind, offering a step-by-step approach to navigating AliExpress. We aim to simplify the online shopping experience, providing tailored tips and strategies specific to Thailand. Perfect for both experienced online shoppers and novices, our guide promises to enhance your AliExpress journey. Read on for detailed insights that will redefine your online shopping!

Customizing AliExpress for Thai Users

Setting Language, Currency, and Country

  • Language Preference: Easily switch the platform’s language to Thai or English for better comprehension.
  • Currency Settings: Convert prices to Thai Baht (THB) to eliminate currency conversion confusion.
  • Country Selection: Choose Thailand as your delivery location to access region-specific deals and accurate shipping costs.

Creating an AliExpress Account

  • Visit the AliExpress website or download the app on your device.
  • Opt for ‘Join’ to initiate the account creation process.
  • Input a valid email address and a secure password.
  • Complete the verification process via a confirmation email from AliExpress.
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Entering Shipping Information

  • Provide a full Thai address, including specific details like province, district, and postal code.
  • Double-check your address details for accuracy to avoid any shipping mishaps.
  • Ensure a valid contact number is provided for delivery inquiries or updates.

Making Your First Purchase on AliExpress

Browsing and Selecting Products

  • Explore the vast array of products, using the search bar for specific items.
  • Assess product quality through reviews and seller ratings before making a decision.
  • Add your chosen items to your shopping cart.

Checkout Process

  • Review the items in your cart, ensuring they meet your needs and expectations.
  • Select a preferred payment method. Options include credit/debit cards, PayPal, or local Thai payment methods like PromptPay.
  • Carefully review your order before confirming to ensure everything is in order.
AliExpress Thailand: A young and happy Thai woman stands in the center of Bangkok and holds a gift box in her hands.

Downloading and Logging In

  • Download the AliExpress app from the App Store or Google Play Store.
  • Use your AliExpress account details to log into the app.

Utilizing App Features

  • Discover app-exclusive deals and promotions.
  • Employ the search and filter functions for a streamlined shopping experience.
  • Enable app notifications to stay updated on order statuses and exclusive app deals.

This comprehensive guide is your first step towards mastering AliExpress shopping in Thailand. Embrace these tips and watch your online shopping transform into an effortless and enjoyable experience. Stay tuned for more in-depth advice and strategies in the following sections!

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How to Never Pay Full Price on AliExpress

Becoming a savvy shopper on AliExpress involves knowing how to navigate its sales, coupons, and special offers. This section is dedicated to helping Thai shoppers maximize their savings by understanding and utilizing the various discount opportunities available on AliExpress.

Understanding Regular and Seasonal Sales

  • Regular Sales: AliExpress hosts frequent sales, offering discounts on a wide range of products. These can include flash sales, brand-specific discounts, and category-wide reductions.
  • Seasonal Sales: Keep an eye out for big seasonal events like the 11.11 Global Shopping Festival, Black Friday, and the Summer Sale. These sales offer some of the deepest discounts throughout the year.
  • Customized Sales Calendar: Visit our PoKupar website for an up-to-date sales calendar tailored for Thai shoppers. This tool helps you plan purchases around major sale events, ensuring you always get the best deals.

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones

Finding and Applying AliExpress Coupons

  • Types of Coupons: AliExpress offers several types of coupons, including store coupons (specific to one seller), AliExpress coupons (usable on any product), and select coupons (applicable to a selection of stores).
  • How to Find Coupons:
    • Check the AliExpress coupon center for available offers.
    • Look for coupons on product pages; sellers often offer them for specific items.
    • Participate in site activities or games that reward you with coupons.
  • Applying Coupons: During checkout, apply any relevant coupons to your order. Ensure the coupon’s terms match your purchase (e.g., minimum spend requirements).

Utilizing Promotional Codes for Additional Savings

  • Discovering Promotional Codes:
    • Subscribe to AliExpress newsletters to receive codes via email.
    • Follow AliExpress on social media platforms for exclusive codes.
    • Check PoKupar for the latest promotional codes curated for Thai shoppers.
  • How to Use Promotional Codes: Enter the code in the designated field during checkout to redeem your discount. Be aware of the validity period and terms associated with each code.

AliExpress promo codes for every month


Taking Advantage of Special Offers and Brand-Specific Deals

  • Special Offers: AliExpress features limited-time offers, such as “Deal of the Day” or “Flash Deals,” providing steep discounts for a short period.
  • Brand-Specific Deals: Look out for discounts offered by specific brands. These deals are often available during brand anniversaries or promotional events.
  • Following Your Favorite Stores: By following stores on AliExpress, you’ll receive notifications about their latest deals and exclusive discounts for followers.
  • Joining Buyer Clubs: Some sellers offer additional discounts or perks to members of their buyer clubs. Joining these can give you early access to sales and extra savings.

By incorporating these strategies into your shopping routine on AliExpress, you can ensure that you rarely, if ever, pay full price for your purchases. Utilizing the tools and tips provided here, Thai shoppers can enjoy a cost-effective shopping experience on one of the world’s most diverse online marketplaces. Stay informed, stay alert, and happy shopping!

Payment Methods in Thailand

Navigating the plethora of payment options on AliExpress is crucial for an optimized shopping experience. This section is dedicated to guiding Thai shoppers through the various payment methods available in Thailand, discussing their pros and cons, and providing instructions on their usage.

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Overview of Payment Methods

Credit/Debit Cards

  • Pros: Wide acceptance, instant processing, and convenience.
  • Cons: Risks of fraud and data theft.
  • Usage: Input card details at checkout and ensure international transaction capability.

E-Wallets (e.g., PayPal)

  • Pros: Enhanced security, easy transaction tracking.
  • Cons: Potential additional fees.
  • Usage: Connect e-wallet to AliExpress for straightforward transactions.

Bank Transfers

  • Pros: Secure for large transactions.
  • Cons: Slower processing and possible higher fees.
  • Usage: Select at checkout and follow the provided steps.

Local Payment Methods (e.g., PromptPay)

  • Pros: Ideal for those without international payment options.
  • Cons: Restricted acceptance.
  • Usage: Choose this method at checkout and complete steps as prompted.
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Minimizing Unexpected Fees

  • Currency Conversion Fees: Paying in Thai Baht to avoid extra charges.
  • Transaction Fees Awareness: Knowing any additional charges by banks or services.
  • Secure Payment Selection: Using secure methods to prevent unauthorized charges.

Shipping and Delivery to Thailand

For Thai AliExpress shoppers, understanding the various shipping options is vital for a smooth experience. This section explores different shipping methods, the use of Thailand’s postal service for deliveries, general delivery timelines, and tracking advice.

Shipping Options

AliExpress Standard Shipping

  • Characteristics: Reliable, cost-effective, with moderate delivery speeds.
  • Expectations: Tracking feature available.

Private Couriers (e.g., DHL, FedEx)

  • Characteristics: Faster and more reliable but pricier.
  • Expectations: Expedited delivery and comprehensive tracking.

Economy Shipping Options

  • Characteristics: More affordable but slower.
  • Expectations: Best for non-urgent, small, or less expensive items.
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Utilizing Thailand’s Postal Service

Postal Operator in Thailand: Thailand Post (ไปรษณีย์ไทย, Romanized: Praiasannii Thai).

  • Standard Deliveries Handling: Managed by Thailand Post once in Thailand.
  • Tracking Utilization: Track packages using Thailand Post’s tracking system.

Expected Delivery Times

  • Standard Shipping: Usually 15-30 days, varies by seller and product.
  • Expedited Shipping: Generally 7-15 days.
  • Economy Shipping: Typically 30-60 days.

Tracking AliExpress Orders

  • Tracking Number Usage: Employ tracking number on AliExpress platforms.
  • Third-Party Tracking Sites: Utilize services like 17track.net for detailed tracking.
  • Seller Communication: Contact sellers for updates or if tracking is unclear.
  • AliExpress App Notifications: Enable for real-time order status updates.

By familiarizing themselves with these payment and shipping details, Thai shoppers can make well-informed decisions, effectively balancing cost, convenience, and timeliness. This knowledge is key to a rewarding and stress-free shopping experience on AliExpress.

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Understanding Customs Fees and Taxes on AliExpress Purchases in Thailand

When ordering items from AliExpress to Thailand, it’s crucial to be aware of the additional fees that can apply, such as customs fees, Value-Added Tax (VAT), and other potential charges. This section will provide a detailed overview of these costs, helping Thai shoppers to estimate the total expense of their orders.

Customs Service in Thailand: Customs Department (กรมศุลกากร, Romanized: Krom Sulangkarn).

Customs Fees

Customs fees are imposed by Thailand’s Department of Customs (DoC) as part of the process of importing goods into the country.

  • Fee Calculation: The customs fee is calculated based on the value of your order.
  • Thresholds and Rates:
    • For goods valued under THB 1,500, the customs fee is 0%.
    • For goods valued at THB 1,500 or more, the customs fee is set at 7%.

Value-Added Tax (VAT)

VAT is a standard tax applied to most goods and services in Thailand, including items purchased from AliExpress.

  • VAT Rate: The current VAT rate in Thailand is 7%.

Other Charges

In addition to customs fees and VAT, other charges may be applicable, such as brokerage fees and duty.

  • Brokerage Fees: These are charged by customs brokers for assisting with customs clearance. The fee varies based on the order value and the broker.
  • Duty: This is a tax levied on specific categories of goods, like alcohol, tobacco, and luxury items. The rate depends on the type of goods.
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Examples of Calculating Additional Costs

Example 1: Low-Value Order

  • Order Value: THB 1,550
  • Item Classification: General merchandise
  • Customs Fee: 7% of order value
  • Total Customs Fee: THB 108.50 (7% of THB 1,550)

Example 2: High-Value Order

  • Order Value: THB 20,000
  • Item Classification: General merchandise
  • Customs Fee: 7% of order value
  • Total Customs Fee: THB 1,400 (7% of THB 20,000)

By understanding these additional costs, Thai shoppers can better budget for their purchases on AliExpress. It’s important to factor in these fees to avoid surprises when your order arrives. Always check the latest regulations and rates, as customs policies and taxes can change.

Returns and Buyer Protection on AliExpress in Thailand

Shopping on AliExpress from Thailand comes with certain assurances, particularly in terms of returns and buyer protection. This section aims to guide Thai shoppers through the process of returning items and understanding the buyer protection policies in place.

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Returning Items to AliExpress

Process for Returns

  • Initiating a Return: Start by logging into your AliExpress account and going to your order list. Select the item you want to return and click on ‘Return/Refund.’
  • Reason for Return: Clearly state the reason for the return, whether it’s due to a wrong item, quality issues, or a change of mind.
  • Providing Evidence: Depending on the reason, you may need to provide photographic or video evidence to support your claim.
  • Return Address and Shipping: Once the return request is approved, you’ll be provided with a return address. You are typically responsible for the return shipping costs.
  • Refund Processing: Refunds are usually processed once the seller receives the returned item and confirms its condition.

What to Expect

  • Return Period: Most items have a 15-day return period post-delivery.
  • Shipping Costs: Returns due to seller errors are often compensated by the seller, but for other reasons, shipping costs are borne by the buyer.
  • Refund Timeline: Refunds can take up to 15-20 days to be processed and reflected in your account.

AliExpress Buyer Protection in Thailand

Key Aspects of Buyer Protection

  • Full Refund if Item Not Received: If you don’t receive your order within the buyer protection period, you are eligible for a full refund.
  • Full or Partial Refund for Not-as-Described Items: If the item is significantly different from the description, you can opt for a full or partial refund.
  • Extended Purchase Protection: You can request to extend the buyer protection period if the item hasn’t arrived within the expected timeframe.
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Customer Support for AliExpress in Thailand

AliExpress offers various channels for Thai residents to seek assistance and support. Whether you need help with an order, a return, or have general queries, AliExpress provides multiple ways to connect with their customer support team.

Contacting AliExpress Support

Methods to Connect

  • Online Chat Service: The quickest way to get support is through the AliExpress online chat service, available on their website and app.
  • Help Center: Accessible through the AliExpress website, the Help Center provides answers to frequently asked questions and guidance on common issues.
  • Email Support: For less urgent inquiries, you can contact AliExpress support via email.

AliExpress Offices

Nearest Office in Taipei City

  • Address: 11/F, No. 188, Sec. 5, Nanjing E. Road, Songshan District, Taipei City 10571, Taiwan, China
  • Telephone: (+886) 2-6602-9888
  • Fax: (+886) 2-6600-8818

Main Office in China

  • Contact details for the main office in China can be found on the AliExpress website under the ‘Contact Us’ section.

By understanding the returns process, buyer protection policies, and customer support options, Thai shoppers can navigate AliExpress with greater confidence and assurance. These systems are in place to ensure a safe, fair, and satisfying shopping experience on the platform.

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Reviews and User Experiences in Thailand

The experiences of Thai users on AliExpress provide invaluable insights into the platform’s strengths and areas for improvement. This section summarizes feedback from Thai shoppers and offers practical advice for new users based on these local experiences.

Feedback Summary from Thai Users

  • Positive Experiences:
    • Affordable Prices: Thai users often praise AliExpress for its competitive pricing.
    • Diverse Product Range: The vast selection of products available on AliExpress is highly appreciated.
    • User-Friendly Interface: The ease of navigating the website and app is frequently mentioned.
  • Areas for Improvement:
    • Long Shipping Times: A common concern among Thai users is the extended delivery time for some orders.
    • Quality Variability: Shoppers have experienced inconsistency in product quality.
    • Language Barriers: Some users have faced challenges in communication with non-English-speaking sellers.

Suggestions for New Users

  • Research Before Purchasing: Read product reviews and seller ratings to gauge reliability.
  • Start with Small Orders: Initially, place smaller orders to test the waters and understand the shipping process.
  • Understand Import Duties and Taxes: Be aware of Thailand’s customs policies to avoid unexpected charges.

AliExpress in Thailand: Pros and Cons

Using AliExpress in Thailand comes with its set of advantages and challenges. This section explores these aspects and offers strategies for a secure shopping experience, along with tips for verifying product quality and avoiding potential online shopping risks.

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Advantages of Using AliExpress in Thailand

  • Cost-Effectiveness: Often, products on AliExpress are more affordable compared to local stores.
  • Wide Product Selection: AliExpress offers a broader range of products than what might be available locally.
  • Special Offers and Discounts: Regular sales and discounts are a significant draw for Thai shoppers.

Challenges in Thailand

  • Shipping Duration: One of the significant drawbacks is the potentially long shipping times.
  • Quality Concerns: Ensuring product quality can be a challenge due to the vast number of sellers.
  • Customer Service Issues: Dealing with customer service can be difficult, especially when facing language barriers.

Ensuring a Secure Shopping Experience

  • Use Secure Payment Methods: Always use AliExpress’s secure payment system and avoid direct transactions with sellers.
  • Read Seller Reviews and Ratings: Choose sellers with high ratings and positive feedback for safer transactions.

Verifying Product Quality

  • Check Product Descriptions Thoroughly: Pay attention to the details in product listings, including specifications and sizes.
  • View Customer Feedback and Photos: Real customer reviews and photos can provide a realistic idea of the product quality.

Avoiding Potential Risks

  • Beware of Unrealistically Low Prices: Extremely low prices can sometimes indicate counterfeit or low-quality products.
  • Understand Buyer Protection Policies: Familiarize yourself with AliExpress’s buyer protection to know your rights as a consumer.
  • Keep Personal Information Secure: Be cautious about sharing personal information and ensure that the website is authentic before entering details.

By navigating AliExpress with these pros, cons, and strategies in mind, Thai shoppers can enhance their online shopping experience, making it more secure, efficient, and satisfying.