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AliExpress – Romania

Your Comprehensive Guide to AliExpress in Romania

Payment:RON ( Romanian New Leu )
Delivery:15-65 days

This article provides a comprehensive guide for Romanian users on navigating and maximizing their shopping experience on AliExpress. It’s designed to solve common issues faced by Romanian shoppers and enhance their online shopping journey.

How to Shop on AliExpress from Romania

For shoppers in Romania, AliExpress offers a gateway to an extensive range of products from around the globe. Understanding how to tailor the AliExpress platform to suit your local needs is key to enjoying a seamless shopping experience. This guide is designed to walk you through setting up your AliExpress experience, from adjusting the platform preferences to making your first purchase and effectively using the mobile app.

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Setting Platform Preferences: Customizing AliExpress for Romania

Personalizing AliExpress according to your regional preferences enhances your shopping experience:

Adjusting Language, Currency, and Delivery Settings

  • Language: Change the platform’s language to Romanian for better navigation and understanding.
  • Currency: Set the currency to the Romanian Leu (RON) to view prices in your local currency, aiding in more accurate price assessments.
  • Delivery Location: Ensure Romania is set as your default delivery location to receive accurate shipping costs and timelines.

Creating an AliExpress Account: A Step-by-Step Guide for Romanian Users

Having a personal AliExpress account is essential for a comprehensive shopping experience:

  • Visit AliExpress: Go to the AliExpress website or download the app.
  • Sign Up: Click on the sign-up button and provide your email or phone number.
  • Password Creation: Create a secure password for your account.
  • Verification: Verify your account via the link sent to your email or a code sent to your phone.
  • Profile Setup: Customize your profile by setting your Romanian shipping address and preferred payment methods.
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Accurate Shipping Address Entry: Ensuring Effective Delivery in Romania

Entering your shipping address accurately is crucial for receiving your orders without delays:

  • Complete Details: Include all pertinent details such as street, building number, city, and postal code.
  • Accuracy is Key: Double-check your address to avoid any potential delivery issues.

First Purchase Guide: Tailored for New Romanian Buyers

Navigating your first purchase on AliExpress can be exciting yet overwhelming. Here are detailed instructions to help you:

  • Explore: Browse the diverse product categories available on AliExpress.
  • Selection: Choose your desired items, carefully checking the descriptions, reviews, and seller ratings.
  • Add to Cart: Place the products in your shopping cart.
  • Checkout Process: Proceed to checkout, enter your shipping information, and select a payment method.
  • Order Confirmation: Review all details before confirming and completing your purchase.

AliExpress Mobile App: Maximizing Usage in Romania

The AliExpress mobile app enhances your shopping experience:

  • Download: Get the app from the Google Play Store or Apple App Store.
  • Features: Use the app for convenient browsing, order tracking, and communication with sellers.
  • Notifications: Turn on notifications to stay updated on your order status and access exclusive app-only deals.

In conclusion, shopping on AliExpress from Romania is straightforward when you customize the platform to fit your regional preferences. From setting up your account to navigating your first purchase, these guidelines aim to provide a seamless and rewarding online shopping experience for Romanian consumers.

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How to Save Big on AliExpress

For Romanian shoppers, AliExpress is not just about accessing a global array of products; it’s also an opportunity to save significantly. This section delves into how to maximize savings through various sales events, the effective use of coupons and promo codes, and how to leverage daily deals and brand promotions.

Overview of Sales Events: Maximizing Savings Opportunities

AliExpress hosts a plethora of sales events that cater to a wide range of shopping needs:

  • Regular Sales: Throughout the year, AliExpress offers various sales events, including category-specific discounts and store-wide promotions.
  • Seasonal Sales: Keep an eye out for significant events like the 11.11 Global Shopping Festival, Black Friday, and Cyber Monday, which often feature the most substantial discounts.
  • Customized Sales Calendar: Our sales calendar is tailored to include sales events relevant to Romanian shoppers, helping you plan your purchases around these lucrative periods.

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Coupons: Navigating AliExpress Coupons in Romania

Coupons are an effective way to reduce the cost of your purchases on AliExpress:

  • Finding Coupons: Look out for platform coupons, seller coupons, and special coupons. Regularly check the AliExpress website, app, and promotional emails to discover these valuable discounts.
  • Applying Coupons: When checking out, apply any relevant coupons to your purchase. Be mindful of the terms, such as minimum spending requirements, to ensure the effectiveness of these coupons.

Promo Codes: Unlocking Extra Savings

Promo codes can provide additional savings on top of existing discounts:

  • Locating Promo Codes: Stay updated with AliExpress’s promotional events and newsletters. Promo codes are often shared through these channels, offering discounts like a fixed amount off or a percentage reduction on your purchase.
  • Utilizing Promo Codes: Enter the promo code at checkout. Pay attention to their validity period and specific conditions like minimum purchase amounts.

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Daily Deals and Brand Promotions: Making the Most of Special Offers

Daily deals and brand-specific promotions on AliExpress can lead to significant savings:

  • Daily Deals: Visit the ‘Daily Deals’ section on the AliExpress homepage regularly for time-limited offers. These deals are updated daily and offer a range of discounted products.
  • Brand-Specific Offers: Follow your favorite brands on AliExpress for notifications about their exclusive promotions, including discounts on new arrivals, limited-time offers, and seasonal sales.

In summary, saving big on AliExpress for Romanian shoppers involves strategic planning around sales events, effective use of coupons and promo codes, and taking advantage of brand promotions. By staying informed and proactive, you can enjoy significant discounts, making your shopping experience on AliExpress both enjoyable and cost-efficient.

Payment Methods in Romania

For Romanian shoppers on AliExpress, choosing the right payment method is essential for a smooth and satisfactory shopping experience. This section explores the various payment options available, analyzes their pros and cons, and provides insights into managing additional fees effectively.

Payment Methods Available to Romanian Users

A range of payment methods caters to the diverse preferences of shoppers in Romania:

  • Credit and Debit Cards: Visa, MasterCard, and other major cards are widely accepted.
  • E-Wallets: Options like PayPal offer secure and fast transactions.
  • Bank Transfers: Suitable for those who prefer direct payments from their bank accounts.
  • Local Payment Methods: Services like PayU are popular in Romania and provide an alternative to traditional payment methods.
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Pros and Cons: Evaluating Payment Methods

Each payment option comes with its own set of advantages and potential downsides:

  • Credit and Debit Cards:
    • Pros: Broad acceptance, convenience, and often enhanced security features.
    • Cons: Possible risks of fraud or data theft; may incur foreign transaction fees.
  • E-Wallets:
    • Pros: Additional security layer, quick transactions, and user-friendly interfaces.
    • Cons: May involve service fees; not all sellers accept e-wallet payments.
  • Bank Transfers:
    • Pros: Secure and direct payment method, suitable for high-value transactions.
    • Cons: Slower processing times and potential for higher bank fees.

Fee Insights: Avoiding Extra Charges

Understanding and managing additional fees can lead to more cost-effective shopping:

  • Transaction Fees: Be aware of any transaction fees associated with your chosen payment method, particularly for international purchases.
  • Currency Conversion Fees: Consider conversion fees if the transaction currency differs from the Romanian Leu (RON).
  • Minimizing Fees: Opt for payment methods with lower or no transaction fees to reduce overall costs.

Shipping and Delivery to Romania

Efficiently navigating shipping and delivery options is crucial for a positive online shopping experience on AliExpress. This section provides an overview of shipping methods to Romania, information on utilizing the national postal service, and general expectations regarding delivery timeframes.

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Shipping Method Analysis: Options Available to Romania

Understanding the shipping options helps in planning your purchases:

  • Standard Shipping: Offers a balance between cost and delivery time, suitable for non-urgent orders.
  • Express Shipping: Faster delivery services, ideal for urgent or high-value items.
  • AliExpress Direct: A consolidated shipping service providing faster delivery for eligible items.

National Postal Service: Leveraging Romania’s Postal Service

For many AliExpress orders, Romania’s postal service plays a pivotal role:

  • Reliability: Known for reliable domestic delivery within Romania.
  • Handling of International Orders: Manages the local distribution of orders shipped from abroad.

Delivery Timeframes: What to Expect in Romania

Estimated delivery periods vary depending on the shipping method:

  • Standard Shipping: Typically takes between 15 to 30 days.
  • Express Shipping: Can reduce delivery times to as little as 7-15 days.

Order Tracking: Monitoring Your AliExpress Orders

Staying informed about your order’s progress ensures peace of mind:

  • AliExpress Tracking System: Utilize AliExpress’s built-in tracking feature for regular updates.
  • Local Postal Tracking: Once in Romania, track your package using the national postal service’s system for local updates.

In summary, understanding the available payment methods and choosing the right one can significantly enhance your shopping experience in Romania. Moreover, being knowledgeable about shipping and delivery options, timeframes, and tracking methods ensures a smooth and reliable receipt of your AliExpress orders.

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Understanding Customs Fees, VAT, and Additional Charges in Romania

When shopping on AliExpress from Romania, it’s important to be aware of the customs fees, value-added tax (VAT), and other potential charges that may apply to your orders. These fees are crucial for covering the costs of importing goods and are regulated by the Romanian Customs Authority (A.N.A.F.). This section provides a comprehensive overview of these charges, helping Romanian shoppers understand and manage the additional costs effectively.

Customs Fees: Charged by the Romanian Customs Authority (A.N.A.F.)

  • Fee Calculation: Customs fees in Romania are determined by the value of your order.
    • Orders valued at less than EUR 150 are exempt from customs fees.
    • Orders valued at EUR 150 or more are subject to a customs fee of 3%.
  • Impact on Total Cost: These fees contribute to the overall cost of importing goods and are a key aspect of international purchases.

Value-Added Tax (VAT) in Romania

  • VAT Rate: In Romania, most goods and services are subject to VAT at a rate of 19%. This tax is applied to the value of the goods.
  • Application to Imports: VAT is also applicable to imported goods, including purchases made on AliExpress.

Other Charges: Brokerage Fees and Duty

  • Brokerage Fees: Customs brokers may charge fees to facilitate the clearance of your goods through customs. The cost varies depending on the value of your order and the broker you use.
  • Duty on Specific Goods: Certain items, such as alcohol, tobacco, and luxury goods, may be subject to duty. The rate of duty varies based on the type of goods and is an additional cost to consider.
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Practical Examples of Customs Fees in Romania

To help understand how these fees apply, consider the following examples:

  • Order Value EUR 155:
    • Classified as general merchandise.
    • Subject to a 3% customs fee.
    • Customs Fee: 3% of EUR 155 = EUR 4.65.
    • Total additional cost including customs fee: EUR 4.65.
  • Order Value EUR 2,000:
    • Classified as general merchandise.
    • Subject to a 3% customs fee.
    • Customs Fee: 3% of EUR 2,000 = EUR 57.
    • Total additional cost including customs fee: EUR 57.

In conclusion, understanding the customs fees, VAT, and other charges is crucial for AliExpress shoppers in Romania. Anticipating these additional costs ensures that there are no surprises upon the arrival of your goods and helps in budgeting effectively for international purchases. Being informed about these aspects can make your online shopping experience smoother and more predictable.

Returns and Buyer Protection

For Romanian shoppers on AliExpress, understanding the platform’s return policy and buyer protection measures is essential for a confident and secure shopping experience. This section details how to manage returns from Romania and provides an overview of the protections AliExpress offers to its customers in the region.

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AliExpress Return Policy: Managing Returns from Romania

AliExpress has a comprehensive return policy that caters to customer satisfaction:

  • Initiating a Return: If a product does not meet your expectations, you can initiate a return process, typically within 15 days after delivery.
  • Return Process: To start a return, go to your order history on AliExpress, select the relevant item, and follow the provided instructions to request a return or an exchange.
  • Shipping Returns: Depending on the seller’s policy, you may need to cover the shipping costs for returning the item. It is advisable to use a trackable shipping service for this purpose.
  • Refunds: After the returned item is received and inspected, refunds are usually processed promptly. The refund amount is credited back to the original payment method used for the purchase.

Buyer Protection: AliExpress’s Safeguards for Customers in Romania

AliExpress offers robust buyer protection to ensure a safe and satisfactory shopping experience:

  • Item Not Received: If a product does not arrive within the Buyer Protection period, you are entitled to request a full refund.
  • Not as Described: In cases where a product significantly deviates from its description, you are eligible for either a full or partial refund, or you can opt to return the product.
  • Dispute Resolution: AliExpress facilitates a dispute resolution platform, ensuring fair and equitable treatment for all parties involved in a transaction dispute.
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Customer Support for Romanian Shoppers

AliExpress provides various avenues for Romanian users to access customer support, ensuring a reliable and responsive service experience.

Contacting AliExpress Support: Reaching Out for Assistance

  • Online Support: AliExpress offers customer support through live chat and email. Romanian users can access these support channels via the AliExpress website or mobile app.
  • Help Center: The Help Center on AliExpress is a comprehensive resource, offering answers to FAQs and guidance on various topics.
  • Social Media Channels: AliExpress maintains an active presence on platforms like Facebook and Twitter, providing another avenue for customer queries and support.

Local AliExpress Offices: Support in the Region

For broader support or inquiries, Romanian shoppers can refer to the regional AliExpress office in Germany:

  • Germany Office (serving Germany, Austria, Switzerland, Turkey, and Eastern Europe):
    • Address: 8th floor, Rosenheimer Straße 143C, 81671 Munich, Germany
    • This office functions as a regional hub, providing customer service support and assistance to users in Romania and neighboring regions.

In summary, AliExpress offers a well-structured return policy and comprehensive buyer protection to ensure a secure and positive shopping experience for Romanian customers. Coupled with accessible customer support, both online and through regional offices, AliExpress ensures that assistance and guidance are readily available, making online shopping on the platform a convenient and reassuring option for shoppers in Romania.

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User Reviews and Experiences in Romania

Gleaning insights from fellow Romanian users of AliExpress can provide valuable context and tips for navigating the platform. This section compiles user reviews and shares practical advice for new users, providing a holistic view of the AliExpress shopping experience from a Romanian perspective.

User Review Compilation: Insights from Romanian Shoppers

Feedback from Romanian users offers a real-world glimpse into shopping on AliExpress:

  • Product Satisfaction: Many users express satisfaction with the product range and pricing on AliExpress, though some caution about varying quality levels.
  • Shipping Experiences: Reviews on shipping times are mixed. Some users report speedy deliveries, while others experience delays. The ability to track shipments is generally appreciated.
  • Customer Service Feedback: The responsiveness and effectiveness of AliExpress’s customer service tend to vary, with some users reporting positive experiences and others suggesting improvements.

Tips for New Users: Learning from Experienced Romanian Shoppers

New Romanian users of AliExpress can benefit from the following tips:

  • Start Small: Initially, make smaller purchases to get a feel for the shipping times and product quality.
  • Read Reviews and Check Ratings: Pay attention to product reviews and seller ratings. They can provide crucial insights into the quality and reliability of products and sellers.
  • Understand Shipping Options: Familiarize yourself with the various shipping methods offered and their estimated delivery times.
  • Be Aware of Customs and Taxes: Keep in mind potential customs fees and taxes that may apply to your orders.
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AliExpress in Romania: Evaluating the Platform

When using AliExpress in Romania, it’s important to consider aspects like trust and safety, quality verification of products, and the ability to recognize red flags.

Trust and Safety Measures: Secure Shopping in Romania

  • Secure Payments: AliExpress provides secure payment options, adding a layer of protection to your transactions.
  • Data Privacy: Be cautious with personal information and only share necessary details.
  • Scam Awareness: Stay alert to avoid scams. Be wary of deals that seem too good to be true and verify seller credibility.

Quality Verification: Assessing Product Quality

  • Read Descriptions Thoroughly: Always go through product descriptions in detail to understand exactly what you are purchasing.
  • Seller Reputation: Consider the seller’s reputation, which can be gauged through ratings and customer feedback.
  • User Reviews and Photos: Look for reviews that include user photos and detailed accounts for a more accurate understanding of the product.

Recognizing Red Flags: Navigating Online Shopping Safely

  • Unrealistically Low Prices: Be cautious of items priced significantly lower than their apparent market value.
  • Incomplete Product Information: Steer clear of sellers with vague or incomplete product descriptions.
  • Communication with Sellers: Be mindful if a seller is unresponsive or evasive in their communication.

In summary, gathering user reviews and experiences from Romanian AliExpress shoppers, along with understanding the platform’s trust and safety measures, can enhance your online shopping experience. By staying informed and cautious, you can navigate AliExpress safely and make the most of the opportunities it offers.

Comparing AliExpress with Local Marketplaces in Romania

In the evolving landscape of online shopping in Romania, AliExpress stands as a notable global player, but it’s crucial to understand how it stacks up against local e-commerce platforms. This section provides a comparative analysis of AliExpress and various Romanian online marketplaces, offering insights into their unique features, strengths, and limitations.

Online Marketplace Comparison: AliExpress in the Romanian Market

AliExpress offers a distinct shopping experience compared to local Romanian e-commerce platforms. Understanding these differences can help shoppers make informed decisions:

  • Product Range: AliExpress boasts an extensive international product catalog, providing access to a wide array of goods that may not be readily available on local platforms.
  • Pricing: Due to its global supplier base, AliExpress often offers competitive pricing, though this can be offset by shipping costs and delivery times.
  • Shipping and Delivery: AliExpress generally has longer shipping times compared to local platforms, which can offer faster delivery within Romania.
  • Customer Experience: AliExpress provides a unique international shopping experience but may lack the localized customer service approach of Romanian e-commerce platforms.

Detailed Evaluations: Comparing AliExpress with Romanian Online Marketplaces


  • Overview: eMAG.ro is one of Romania’s leading online retailers, known for its wide range of electronics, home goods, and more.
  • Comparison with AliExpress:
    • Product Range: eMAG.ro offers a diverse array of products with a focus on electronics and home appliances, competing with AliExpress’s broad selection.
    • Pricing: eMAG.ro’s prices are competitive within the Romanian market, though AliExpress might offer better deals on certain international products.
    • Shipping: eMAG.ro provides quicker shipping within Romania, a significant advantage over AliExpress’s longer international shipping times.
    • Customer Service: eMAG.ro offers localized customer support, which can be more accessible for Romanian shoppers compared to AliExpress.


  • Overview: OLX.ro operates as an online classifieds marketplace where individuals and businesses can buy and sell a wide range of products.
  • Comparison with AliExpress:
    • Product Range: OLX.ro’s strength lies in second-hand and local goods, differing from AliExpress’s new, internationally sourced products.
    • Pricing: OLX.ro allows for price negotiation directly with sellers, offering a different dynamic compared to the fixed pricing on AliExpress.
    • Shipping: Transactions on OLX.ro often involve direct buyer-seller meetups, bypassing shipping concerns that accompany AliExpress purchases.
    • Customer Experience: The shopping experience on OLX.ro is more hands-on and localized, contrasting with AliExpress’s conventional online retail model.

In conclusion, while AliExpress offers advantages in terms of global product range and competitive pricing, local Romanian online marketplaces like eMAG.ro and OLX.ro provide benefits of faster shipping, potential cost savings, and localized customer service. The choice between AliExpress and local alternatives will depend on individual shopping priorities, such as product availability, pricing, shipping timeframes, and the need for localized customer support.