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AliExpress – Eritrea

How to Shop Smart on AliExpress in Eritrea

Payment:ERN ( Eritrean Nakfa )
Delivery:25-60 days

Hello, Eritrean shoppers! If you’ve been curious about how to make the most out of your AliExpress experience, you’ve come to the right place. This is just the beginning of a comprehensive guide that will cover everything you need to know. From setting up your account to snagging the best deals, we’ve got a treasure trove of tips and tricks lined up for you. So, let’s dive right in!

How to Customize AliExpress for Eritrea

Setting Language, Currency, and Country of Delivery

Navigating a global platform like AliExpress can be a bit overwhelming, but customizing it can make your shopping experience much more enjoyable. Here’s how to make AliExpress feel like it was made just for you:

  • Language: AliExpress is a multilingual platform. To change the language, scroll down to the footer on the homepage. You’ll see a globe icon; click it and select your preferred language from the dropdown list. If English is your go-to, it’s there, but there are plenty of other languages to choose from.
  • Currency: Shopping in a foreign currency can be confusing. To avoid the mental math, switch the currency to something you’re more familiar with. Next to the language option in the footer, you’ll find a currency dropdown. Select the one that suits you best, whether it’s the US Dollar, Euro, or any other currency.
  • Country of Delivery: This is crucial for accurate shipping and delivery estimates. Usually, you’ll find this option at the top right corner of the homepage. Make sure it’s set to Eritrea to get the most accurate information.
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Creating an AliExpress Account

If you’re new to AliExpress, you’ll need to set up an account. Don’t worry; it’s a straightforward process:

  • Sign-Up Options: Click the ‘Join’ button, usually located at the top right corner of the homepage. You’ll be given multiple options to join—via email, mobile number, or even your social media accounts like Facebook.
  • Verification: After entering your details, you’ll be asked to verify your email or phone number. This is an essential step for security reasons, so make sure to complete it.
  • Profile Setup: Once verified, you’ll be directed to your new AliExpress dashboard. Here, you can set up your profile, add a profile picture, and more. Personalizing your account can make your shopping experience more engaging.
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Filling in Your Shipping Address

Before you start adding items to your cart, it’s crucial to set up your shipping address:

  • Go to Account Settings: In your dashboard, look for a tab or link that says ‘My Addresses’ or ‘Shipping Addresses.’
  • Add New Address: Click on ‘Add a New Address’ and fill in all the required fields. This usually includes your full name, street address, city, postal code, and phone number.
  • Default Address: You can add multiple addresses, but make sure to mark the one you’ll use most frequently as your ‘Default Address.’

Making Your First Purchase

Alright, now that your account is all set up, let’s talk about making your first purchase:

  • Search and Select: Use the search bar to find specific items or browse through categories if you’re looking for inspiration.
  • Check Ratings and Reviews: Before you click ‘Buy Now,’ make sure to read customer reviews and check ratings. This will give you a good idea of the product’s quality.
  • Add to Cart or Buy Now: Once you’re satisfied, you can either add the item to your cart to continue shopping or click ‘Buy Now’ to proceed to checkout.
  • Payment: At the checkout, you’ll see multiple payment options. Choose the one that’s most convenient for you and follow the prompts to complete your purchase.
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Downloading the AliExpress App

Last but not least, consider downloading the AliExpress mobile app:

  • Search in App Store: Open your device’s app store and search for ‘AliExpress.’
  • Download and Install: Click ‘Download’ and wait for the app to install.
  • Log In: Open the app, log in with your AliExpress account, and enjoy a more streamlined shopping experience right from your mobile device.

And there you have it! These are just the basics, and there’s so much more to explore.

How to Maximize Savings on AliExpress

Who doesn’t love a good deal? When it comes to AliExpress, there are plenty of ways to save money, and we’re here to guide you through them. From recurring sales to brand-specific promotions, let’s explore how you can make the most out of your shopping experience.

Recurring and Seasonal Deals

AliExpress is known for its frequent sales events, and you don’t want to miss out on these opportunities. Here’s a quick rundown:

  • Flash Sales: These are short-term sales that offer significant discounts but last for a limited time. Keep an eye out for these, especially on the homepage.
  • Anniversary Sales: Usually held in March, this is one of the biggest sales events on AliExpress. Discounts can go as high as 70% off!
  • Black Friday & Cyber Monday: These are global events, and AliExpress is no exception. Expect massive discounts on a wide range of products.
  • Holiday Sales: Whether it’s Christmas, New Year, or Chinese New Year, AliExpress often has sales to celebrate.
  • Our Sales Calendar: Don’t forget to check out our sales calendar for a comprehensive list of AliExpress sales events, complete with dates and tips on how to maximize your savings.

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones
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Finding and Using AliExpress Coupons

Coupons are a fantastic way to save extra bucks, and AliExpress offers various types:

  • AliExpress Coupons: These are site-wide coupons that can be used on any product.
  • Seller Coupons: Specific to individual sellers, these can only be used on products from that particular seller.
  • How to Use: To use a coupon, simply select it at the checkout page. It will automatically be applied to your total amount.

Locating Promo Codes

Promo codes are another great way to save:

  • AliExpress Social Media: Follow AliExpress on social media platforms like Facebook and Twitter, where they often share exclusive promo codes.
  • Newsletter Sign-Up: By subscribing to AliExpress’s newsletter, you’ll receive promo codes directly to your inbox.
  • Third-Party Websites: Websites and forums often share promo codes, but make sure they are reputable to avoid scams.

AliExpress promo codes for every month


Brand-Specific Deals and Promotions

Many brands on AliExpress offer special promotions, especially during sales events:

  • Limited-Time Offers: Brands often have time-sensitive offers, so act fast when you see these.
  • Bundle Deals: Some brands offer discounts when you buy products in a bundle or package.
  • New Customer Promotions: Brands love to attract new customers with special discounts, so take advantage of these if you’re new to a particular brand.

By being savvy and staying updated, you can make your budget stretch a lot further on AliExpress. So go ahead, start exploring these options and happy shopping!

Payment Methods in Eritrea

So, you’ve filled your cart and are ready to check out. But wait, how are you going to pay for all those goodies? Don’t worry; we’ve got you covered. Let’s dive into the most popular payment options in Eritrea and how to navigate any extra charges that might come your way.

When it comes to paying for your AliExpress orders in Eritrea, you’ve got a few options:

  • Credit/Debit Cards: Visa and MasterCard are widely accepted. It’s a straightforward and quick way to make a payment.
  • PayPal: Another secure method, especially if you want an extra layer of protection for your purchases.
  • Bank Transfers: Some people prefer the old-fashioned way, and that’s okay. Just be aware that these can take a bit longer to process.
  • Mobile Payments: With the increasing use of mobile money services in Eritrea, this is becoming a popular option for many.

Understanding Extra Charges

Nobody likes hidden fees, so let’s break down what you might expect:

  • Currency Conversion Fees: If your bank account is not in the same currency as the seller’s, you might incur a small conversion fee.
  • Transaction Fees: Some payment methods may have transaction fees. Always check the terms before you proceed.
  • How to Avoid Unnecessary Costs: Always read the fine print and consider using a payment method that doesn’t charge extra fees whenever possible.
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Shipping and Delivery to Eritrea

Alright, you’ve made your purchase. Now, how is it going to get to you in Eritrea? Let’s explore the shipping methods and what you can expect in terms of delivery times.

Available Shipping Methods

  • Standard Shipping: This is usually the most economical option, but it can take a bit longer.
  • Express Shipping: If you need your items quickly, opt for express shipping like DHL or FedEx, but be prepared to pay a premium.
  • Free Shipping: Some sellers offer free shipping, often with a minimum purchase requirement. Keep an eye out for these deals.

Eritrean Postal Service

The national postal service is a reliable option for AliExpress deliveries. It’s often less expensive but may take a bit longer. Make sure your local post office is accessible and reliable, especially for receiving international packages.

Estimated Delivery Times

  • Standard Shipping: Usually takes about 20-40 days.
  • Express Shipping: Can be as quick as 5-10 days.
  • Free Shipping: Varies widely, so check the estimated delivery time on the product page.

Tracking Your Orders

Keeping tabs on your purchases is easy:

  • AliExpress Account: Log into your account and go to ‘My Orders.’ From there, you can see the status of all your purchases.
  • Tracking Number: Most shipping methods provide a tracking number that you can use on the shipping company’s website.
  • Mobile App: The AliExpress app has a user-friendly interface for tracking your orders in real-time.

And there you have it! You’re now well-equipped to navigate the world of AliExpress shopping from Eritrea. Happy shopping!

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Understanding Customs and Additional Fees in Eritrea

So, you’ve got your eye on some cool items on AliExpress, and you’re almost ready to hit that “Buy Now” button. But wait, what about those extra costs like customs fees and taxes? Let’s break down what you need to know so there are no surprises when your package arrives in Eritrea.

Customs Fees

First up, customs fees. These are levied by the Eritrean Customs Authority to cover the costs of processing imports. The fee is calculated based on the value of your order. Here’s the deal:

  • For goods valued at less than 1000 Nakfa, you’re in luck—there’s no customs fee.
  • For goods valued at 1000 Nakfa or more, a 10% customs fee applies.

Value-Added Tax (VAT)

Next, let’s talk about VAT. This is a tax applied to most goods and services sold in Eritrea, and it stands at a rate of 15%. So, don’t forget to factor this into your budget.

Other Charges

But wait, there’s more. You might also encounter:

  • Brokerage Fees: These are charged by a customs broker to help you get your goods through customs. The cost varies depending on the value of your order and the broker you use.
  • Duty: This is a tax on specific types of goods like alcohol, tobacco, and luxury items. The rate varies depending on what you’re buying.

Real-World Examples

Let’s put this into perspective with some examples:

  • Example 1: You order a product that costs 100 Nakfa. It’s classified as general merchandise, so a 10% customs fee applies. Add 15% VAT, and your total comes to 115 Nakfa, all charges included.
  • Example 2: You splurge on a 1000 Nakfa item. Again, it’s general merchandise, so a 10% customs fee and 15% VAT apply. Your grand total? 1150 Nakfa, including all the extra costs.

And there you have it! Now you’re well-equipped to make informed decisions while shopping on AliExpress from Eritrea. Keep these tips in mind, and you’ll be a savvy shopper in no time!

Returns and Buyer Protection

Shopping online is fun, but what if something goes wrong? Don’t worry, AliExpress has got your back with its Return Policy and Buyer Protection.

AliExpress Return Policy

So you’ve received your order, but it’s not quite what you expected. Maybe the size is off, or the color doesn’t match the website. Here’s what you can do:

  • Initiate a Return: Log into your AliExpress account and go to ‘My Orders.’ Find the item you want to return and click ‘Return Item.’
  • Contact the Seller: Before shipping the item back, it’s a good idea to contact the seller. They might offer a full refund or send a replacement without requiring a return.
  • Ship the Item: If you and the seller agree that a return is the best course of action, you’ll need to ship the item back. Keep the tracking number handy.
  • Receive Your Refund: Once the seller receives the returned item and confirms its condition, your refund will be processed.

AliExpress Buyer Protection

AliExpress Buyer Protection is like a safety net for your purchases. If your item doesn’t arrive within the Buyer Protection period, or if it doesn’t match the description, you can open a dispute. AliExpress will step in to help resolve the issue, which could result in a full or partial refund.

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Customer Support in Eritrea

Need help with an order or have questions? Here’s how to get in touch with AliExpress Customer Support.

Contacting AliExpress Customer Support

You can reach out to AliExpress Customer Support in several ways:

  • Live Chat: Available 24/7 on the AliExpress website or app.
  • Email: You can also send an email detailing your issue.

AliExpress Presence in Eritrea

As of now, AliExpress doesn’t have a physical office in Eritrea. However, their customer service is quite responsive and can assist you in multiple languages.

AliExpress China Office
Address: 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121, Zhejiang Province, China
Tel: (+86) 571-8502-2088
Fax (Mainland China): (+86) 571-8656-1717
Fax (Overseas): (+86) 571-8376-8429

AliExpress Paris Office
Address: Not available at the moment. Please refer to the China office for all customer service needs.

Reviews and User Experiences in Eritrea

Wondering what other Eritreans think of AliExpress? Let’s dive in.

Summary of User Reviews

Based on local reviews, Eritreans generally find AliExpress to be a reliable platform for online shopping. The variety of products and affordability are often highlighted, although some users have mentioned longer shipping times.

Tips for New Users

  • Check Seller Ratings: Always look at the seller’s ratings and reviews before making a purchase.
  • Use Buyer Protection: Make sure the item you’re buying has Buyer Protection enabled.
  • Track Your Order: Keep an eye on your package using the tracking number provided.

And there you go! With these tips and insights, you’re all set to have a smooth and enjoyable shopping experience on AliExpress, right from Eritrea.

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Trust and Safety

Online shopping is a breeze when you know you can trust the platform and the sellers. Let’s talk about how you can ensure both quality and safety while shopping on AliExpress.

Quality Assurance

Quality is key, especially when you’re shopping online and can’t physically touch or try out products. Here are some tips to ensure you’re getting top-notch items:

  • Read Product Descriptions: Always read the product descriptions carefully. They usually contain valuable information about the material, dimensions, and functionality of the product.
  • Check Customer Reviews and Ratings: Previous buyers often leave reviews and ratings. Look for products with high ratings and read through reviews to get an idea of the product’s quality.
  • Ask Questions: Don’t hesitate to reach out to the seller if you have any questions about the product. A responsive and helpful seller is usually a good sign.
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Red Flags to Watch For

While AliExpress is generally a safe platform, it’s always good to be cautious. Here are some red flags to watch for:

  • Too Good to Be True: If a deal seems too good to be true, it probably is. Extremely low prices can be a sign of counterfeit or low-quality products.
  • Lack of Reviews or Ratings: Products with no reviews or low ratings should be approached with caution.
  • Unresponsive Sellers: If a seller doesn’t respond to your queries or seems evasive, it’s best to find another seller.

Alternatives to AliExpress in Eritrea

AliExpress is a fantastic platform, but it’s not the only game in town. Let’s see how it compares to other online marketplaces available in Eritrea.

Comparing Online Marketplaces

  • Amazon: Amazon is a global giant and delivers to Eritrea. However, shipping costs can be high, and not all products are available for international shipping.
  • eBay: eBay is another option, offering both new and used items. Just like with AliExpress, always check seller ratings.
  • Local Online Stores: There are also local Eritrean online stores that might offer products you’re looking for. These stores often provide quicker delivery but may have a more limited product range.
  • Social Media Marketplaces: Platforms like Facebook and Instagram have become popular for small businesses to sell products. Always check reviews and ratings when shopping on these platforms.

So there you have it! Whether you stick with AliExpress or try out some other platforms, these tips should help you shop more confidently and safely. Happy shopping, Eritrea!