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AliExpress – Cambodia

Mastering AliExpress Shopping in Cambodia: Tips and Tricks

Payment:USD (Unites States dollar)
Delivery:30-60 days

Welcome to your all-inclusive guide to mastering the art of shopping on AliExpress in Cambodia. Whether you’re a first-time buyer or a seasoned shopper looking to maximize discounts, this guide has got you covered.

Note: Good news for Cambodian residents—AliExpress does offer shipping services to Cambodia. So, you can enjoy a plethora of products right at your doorstep.

Your AliExpress Shopping Journey in Cambodia

Creating an AliExpress Account: The Essentials

Before you can start adding items to your cart, you’ll need to create an AliExpress account. It’s a straightforward process but crucial for a seamless shopping experience. Here’s how to go about it:

  • Visit AliExpress Website or App: Open your web browser and go to the AliExpress website, or download the AliExpress app from the App Store or Google Play.
  • Sign-Up Button: Locate the “Sign Up” button usually found at the top-right corner of the homepage.
  • Personal Details: You’ll be prompted to enter your email address, and then create a password. Make sure to use a strong password for better security.
  • Verification: A verification code will be sent to your email. Enter this code to verify your account.
  • Additional Information: Some optional steps may include adding a mobile number for account recovery and two-factor authentication, which is highly recommended for added security.

Congratulations, you’ve successfully created your AliExpress account and are now one step closer to a world of endless shopping possibilities.

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Filling in Your Shipping Details: The Cambodian Address Guide

Now that your account is set up, the next crucial step is to fill in your shipping details accurately. This is particularly important to ensure that your orders reach you without any hitches. Here’s how to enter a Cambodian address:

  • Go to ‘My Account’: Once you’re logged in, navigate to the ‘My Account’ section.
  • Address Book: Find the ‘Address Book’ option and click on it.
  • Add a New Address: Click on ‘Add a New Address’ and you’ll be presented with various fields to fill in.
  • Details: Enter your full name, street address, city, and postal code. Cambodia may not always appear in drop-down menus, so be sure to type it in where necessary.
  • Phone Number: Don’t forget to add your Cambodian phone number, including the country code (+855).
  • Save and Verify: Once all the details are filled in, save the address. It’s a good idea to double-check for any errors to avoid future delivery issues.
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Your First AliExpress Purchase: A Beginner’s Walkthrough

You’ve set up your account, filled in your shipping details, and now you’re all set to make your first purchase. Here’s a step-by-step guide to ensure that your first AliExpress shopping experience is nothing short of perfect:

  • Search for Products: Use the search bar to look for products. For instance, if you’re interested in buying a smartphone, type “smartphone” into the search bar.
  • Use Filters: AliExpress offers a variety of filters like ‘Sort by Price,’ ‘Free Shipping,’ ‘4+ Stars,’ etc., to help you find the best match for your needs.
  • Read Reviews: Always check the customer reviews and ratings. Products with high ratings and positive reviews are generally more reliable.
  • Check Seller Ratings: Alongside product reviews, also check the seller’s overall ratings and customer feedback to ensure they are reputable.
  • Add to Cart: Once you’ve decided on a product, click ‘Add to Cart.’
  • Review Cart: Go to your cart to review the items. This is where you can also enter any coupons or promo codes you may have.
  • Proceed to Checkout: Click on ‘Buy Now’ to proceed to checkout. Here you’ll see a final breakdown of your order, including shipping costs (if any).
  • Payment: Choose your preferred payment method and enter the necessary details to complete the purchase.
  • Confirmation: After the payment is processed, you’ll receive a confirmation email summarizing your order details.
  • Track Your Order: You can track your order status from your AliExpress account under ‘My Orders.’
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By following these steps, you’ll not only make your first purchase but also become familiar with the AliExpress shopping process, setting the stage for many more purchases to come.

This guide aims to provide you with the tools you need to navigate AliExpress successfully in Cambodia. From account creation to making your first purchase, we hope this makes your online shopping journey easier and more enjoyable. Happy shopping!

How to Save Big on AliExpress

Shopping on AliExpress can be not only convenient but also cost-effective if you know how to navigate its myriad of discount options. From regular sales events to exclusive brand promotions, there are numerous ways to save big. Here’s your ultimate guide to maximizing savings on AliExpress.

Regular Sales Events: Your Monthly Savings Calendar

AliExpress hosts a variety of regular sales events each month, offering steep discounts on a wide range of products. These sales are usually well-advertised on the homepage and through email newsletters. Mark these dates on your calendar or, better yet, refer to our comprehensive sales calendar to never miss out on a deal.

Seasonal Discounts: Timing is Everything

In addition to monthly sales, AliExpress also offers seasonal discounts during holidays and festivals. These include events like the AliExpress Anniversary Sale, Black Friday, and Singles’ Day (11.11). Our sales calendar provides detailed information on how to leverage these seasonal sales for maximum savings. Plan your bigger purchases around these times to get the best bang for your buck.

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Exclusive Brand Promotions: Brand Loyalty Pays Off

Many brands on AliExpress offer exclusive promotions that are separate from the site-wide sales. These can range from flash sales to buy-one-get-one-free deals. If you have favorite brands, make sure to follow their AliExpress stores and turn on notifications to stay updated on their latest promotions.

Coupon Hunting: The Art of Extra Savings

AliExpress offers a variety of coupons that can be applied to your purchases for additional savings. These can be store-specific or site-wide:

  • AliExpress Coupons: These are site-wide coupons that can be applied to any product on the platform.
  • Seller Coupons: These are specific to individual stores and can only be used for products within that particular store.
  • Select Coupons: These can be used in select stores that accept them and are usually category-specific.

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones

To find coupons, visit the ‘Coupon Center’ on the AliExpress website or app. You can also find coupons on product pages and during checkout.

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Promo Code Tactics: The Strategy of Extra Discounts

Promo codes are another excellent way to save money on AliExpress. These codes can be found in promotional emails, on social media, or affiliate websites. To use a promo code, simply enter it in the designated field during checkout. Always double-check the validity and terms of the promo code to ensure it can be applied to your purchase.

AliExpress promo codes for every month


Daily Deals and Ongoing Promotions: The Constant Savings Stream

AliExpress features a ‘Flash Deals’ section where products are offered at significantly reduced prices for a limited time. These deals are updated daily and offer substantial savings. Additionally, ongoing promotions like ‘New User Deals’ and ‘Bulk Buy Discounts’ provide more avenues for savings.

By employing these strategies, you can maximize your savings and make the most of your shopping experience on AliExpress. Whether you’re a bargain hunter or just looking to make some smart purchases, these tips will help you save big.

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Payment Options in Cambodia

Navigating the payment landscape on AliExpress is crucial for a smooth shopping experience. Here’s what you need to know about the most common payment methods and how to avoid any extra fees.

Common Payment Methods: Choose Wisely

In Cambodia, AliExpress offers a variety of payment options to cater to different user preferences. The most commonly used methods include:

  • Credit/Debit Cards: Visa, MasterCard, and American Express are widely accepted. This is often the most straightforward method.
  • E-Wallets: Services like PayPal are also available for a more secure and quick payment process.
  • Bank Transfers: For those who prefer traditional methods, bank transfers are also an option but may take longer to process.
  • Cash on Delivery: This option is less common but may be available for some sellers and specific locations within Cambodia.

Fee Structure: No Surprises, Please

Understanding the fee structure is crucial to avoid any unexpected charges:

  • Currency Conversion Fees: If your account is not in USD, be aware of currency conversion fees that may apply.
  • Transaction Fees: Some payment methods like PayPal may charge a small transaction fee.
  • Additional Bank Fees: If you’re using a bank transfer, your bank may charge you a fee for international transactions.

To minimize these fees, consider using a payment method that allows you to pay in your local currency or one that has lower transaction fees.

Shipping and Receiving Your Orders in Cambodia

Once you’ve made your purchase, the next step is to get it delivered. Here’s what you need to know about shipping and receiving your orders in Cambodia.

Delivery Options: Choose According to Your Needs

AliExpress offers multiple shipping options to Cambodia, each with its own set of features:

  • AliExpress Standard Shipping: This is a balanced option offering reasonable prices and delivery times.
  • Courier Services: Faster but more expensive, services like DHL and FedEx offer quicker delivery but at a premium price.
  • Free Shipping: Some sellers offer free shipping, but this often means longer delivery times.
  • Local Warehouses: Occasionally, products stored in local or nearby warehouses may offer quicker delivery.

Estimated Time of Arrival: Patience is a Virtue

Delivery times can vary based on the shipping method chosen and the seller’s location. Generally, you can expect:

  • Standard Shipping: 15-45 days
  • Courier Services: 7-15 days
  • Free Shipping: 20-60 days

Package Tracking: Stay Informed

AliExpress provides tracking options for most shipping methods. You can track your package through:

  • AliExpress Platform: Go to ‘My Orders’ and click on ‘Track Order’.
  • Courier Websites: If you’ve chosen a courier service, you can track the package on their official website using the tracking number provided.
  • Third-Party Websites: Websites like 17track.net allow you to track packages from multiple carriers.
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By understanding your payment and shipping options, you can make informed decisions that suit your needs and budget, ensuring a smooth and satisfying AliExpress shopping experience in Cambodia.

Customs Fees and Taxes for Ordering from AliExpress to Cambodia


When you order items from AliExpress to Cambodia, you may encounter various additional charges such as customs fees, taxes, and other levies. These charges depend on several factors, including the value of your order, the type of items you’re buying, and the regulations set by the Cambodian customs authority.

Understanding Customs Fees

What Are Customs Fees?

Customs fees are administered by the General Department of Customs and Excise of Cambodia (GDCE). These fees are designed to cover the administrative costs of processing imported goods.

How Are They Calculated?

The customs fee is a percentage of the total value of your order. For items valued under KHR 100,000, no customs fee is applied. For items valued at KHR 100,000 or more, a 5% customs fee is levied.

Value-Added Tax (VAT)

What is VAT?

Most goods and services in Cambodia are subject to a Value-Added Tax (VAT).

VAT Rates

The standard VAT rate in Cambodia is 10%.

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Additional Charges

Brokerage Fees and Duty Taxes

Besides customs fees and VAT, you might also be responsible for brokerage fees and duty taxes. Brokerage fees are charged by customs brokers to help you clear your items through customs. Duty taxes are applied to specific types of goods like alcohol, tobacco, and luxury items.

Practical Examples

Example 1

If you order a product valued at KHR 100,000, you would incur a 5% customs fee and a 10% VAT, making the total KHR 115,000.

Example 2

For a product valued at KHR 10,000, you would pay KHR 11,500 when accounting for the same customs and VAT rates.

How to Calculate Additional Costs

You can use the GDCE’s online calculator to estimate the customs fees, taxes, and other charges for your order. You’ll need to input the value of your order, the type of goods, and your location.

Tips for Avoiding Extra Charges

  1. Order items valued at less than KHR 100,000.
  2. Declare the true value of your goods.
  3. Use shipping services that offer customs clearance.


Being aware of the potential additional costs when ordering from AliExpress to Cambodia can help you budget more effectively and avoid unpleasant surprises.

Additional Resources

  • The GDCE is the customs authority in Cambodia.
  • Customs declaration forms are available on the GDCE website.
  • A handling fee may also be charged by the GDCE for processing your customs clearance.

Special Regulations and Restrictions

Certain items are subject to additional customs duties or restrictions, including:

  • Alcohol and tobacco products
  • Firearms and ammunition
  • Endangered species
  • Counterfeit goods

For these types of items, consult the GDCE for more information on applicable regulations.

AliExpress Customer Assistance in Cambodia

How to Reach Support:

If you’re in Cambodia and need assistance with your AliExpress orders, there are several ways to reach customer support:

  1. Live Chat: Available 24/7 on the AliExpress website and mobile app.
  2. Email Support: You can send an email through the AliExpress customer support page.
  3. Help Center: The AliExpress Help Center offers answers to frequently asked questions and allows you to submit queries.
  4. Social Media: AliExpress is active on platforms like Facebook and Twitter, where you can also reach out for help.
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Cambodian User Reviews and Tips

User Feedback Summary:

Based on reviews from Cambodian users, AliExpress generally offers a satisfactory shopping experience. However, shipping times can vary, and it’s crucial to read product reviews before making a purchase.

Advice for New Shoppers:

  1. Check Seller Ratings: Always look at the seller’s feedback and ratings.
  2. Use Coupons: Take advantage of coupons and promo codes to get the best deals.
  3. Read Product Reviews: Previous buyers’ reviews can give you a good idea of the product quality.
  4. Check Shipping Options: Some sellers offer faster shipping options to Cambodia.

Ensuring a Safe Shopping Experience

Quality Checks:

Before making a purchase, it’s essential to:

  1. Read Product Descriptions: Make sure the product meets your requirements.
  2. Check Product Ratings: Look for products with high ratings.
  3. Consult Customer Reviews: These often include real photos of the product and can provide insight into its quality.

Safety Alerts:

To ensure a safe shopping experience, be cautious of:

  1. Unusually Low Prices: If a deal seems too good to be true, it probably is.
  2. New Sellers: Be cautious when buying from newly listed sellers.
  3. Incomplete Product Information: Lack of product details could be a red flag.
  4. Unresponsive Sellers: If the seller doesn’t respond to queries, it’s best to avoid them.

By following these guidelines, you can make your AliExpress shopping experience in Cambodia more secure and enjoyable.