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AliExpress – Chad

Your Roadmap to Smart Shopping on AliExpress in Chad

Payment:XAF ( CFA Franc BEAC )
Delivery:20-45 days

Welcome to this comprehensive guide on AliExpress in Chad! Whether you’re a first-time buyer or a seasoned user of the platform, this guide will provide you with all the information you need for a successful shopping experience. From setting up your account to maximizing your savings, we’ve covered all the essential aspects. So, dive into this guide and discover how to shop smartly on AliExpress from Chad.

How to Shop on AliExpress from Chad

Creating an AliExpress Account

To start shopping on AliExpress, the first step is to create an account. Visit the AliExpress website or open the app, then click on “Sign Up.” You’ll need a valid email address or phone number, as well as a secure password.

Entering Your Shipping Address

Once your account is set up, it’s crucial to correctly enter your shipping address. Make sure to include all relevant details such as your full name, address, postal code, and phone number to avoid any delivery issues.

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Making Your First Purchase

Now that your account is configured and your shipping address is in place, you’re ready to make your first purchase. Browse the site or app to find the items you wish to buy, add them to your cart, and then follow the instructions to complete your purchase. You’ll have a choice of several payment methods, so make sure to choose the one that suits you best.

Downloading the AliExpress App

For an even smoother shopping experience, we recommend downloading the AliExpress mobile app. It’s available on the App Store for iPhone users and on Google Play for Android users. The app offers additional features and exclusive deals that you won’t find on the website.

I hope these first two chapters will be useful to you. Feel free to let me know if you have any questions or changes to make!

AliExpress Chad: A young and happy Chadian woman stands in the center of N'Djamena and holds a gift box in her hands.

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Recurring and Seasonal Promotions

If you’re looking to maximize your savings on AliExpress, it’s essential to be aware of the various promotions available. Check out our sales calendar so you don’t miss out on regular monthly and seasonal sales that could save you a lot.

Brand Promotions

Certain brands on AliExpress offer exclusive promotions on their products. These deals are often time-limited, so make sure to keep a close eye on them to get the best bargains.

Finding and Using AliExpress Coupons

AliExpress offers a variety of coupons that can be applied to different products or categories. This guide will help you locate these coupons and understand how to use them effectively when shopping.

Where to Find Promo Codes

In addition to coupons, AliExpress also offers promotional codes. These codes can be found on various websites or directly on the AliExpress platform. We’ll give you tips on where to find them and how to apply them to your purchases.

Everyday Savings Tips

There are several ways to achieve daily savings on AliExpress. Whether it’s by using coupons, taking advantage of cashback offers, or participating in interactive games on the app, we’ll guide you through the various options available.

I hope this chapter will help you make significant savings on AliExpress. Feel free to explore the other sections for more information and tips!

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Recurring and Seasonal Promotions

AliExpress offers a variety of promotions throughout the year. Knowing these periods is crucial for maximizing your savings:

  • Monthly Sales: Each month, AliExpress offers discounts on a range of products. These sales are often thematic, such as technology or fashion.
  • Seasonal Sales: Major events like “11.11” or “Black Friday” offer significant discounts.
  • Our Sales Calendar: To not miss out, check our sales calendar that provides precise dates and types of upcoming promotions.

Brand Promotions

Some brands on AliExpress offer special promotions, often limited in time or quantity. To take advantage of these:

  • Follow your favorite brands on AliExpress.
  • Turn on notifications to be alerted as soon as a new promotion is launched.

Finding and Using AliExpress Coupons

Coupons are an excellent way to further reduce costs:

  • Seller Coupons: Offered by sellers for discounts on specific products.
  • Select Coupons: These coupons are applicable to multiple products from the same seller.
  • AliExpress Coupons: These coupons are provided by AliExpress and can be used in any store on the platform.

To use a coupon, add it to your account, and it will automatically apply to your next eligible purchase.

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones
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AliExpress Coupon Center

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Where to Find Promo Codes

Promo codes can be found in several places:

  • AliExpress email newsletters.
  • Coupon websites.
  • Bargain forums.

Make sure to check the terms of use and expiration date.

Everyday Savings Tips

  • Mobile App: Use the AliExpress app to access exclusive offers.
  • Loyalty Program: Accumulate points with each purchase for future discounts.
  • Price Comparison: Use the price comparison option to ensure you are getting the best deal.

By following these tips and using the tools at your disposal, you can make significant savings on your AliExpress purchases. Don’t forget to regularly check our sales calendar to stay up-to-date on the best times to buy.

AliExpress promo codes for every month


Payment Methods in Chad

In Chad, several payment options are commonly used for online shopping:

  • Credit/Debit Cards: Visa and MasterCard are widely accepted.
  • Mobile Money: Services like Airtel Money and Tigo Cash are popular.
  • Bank Transfers: Some people prefer direct bank transfers for larger purchases.

Each of these methods has its own set of procedures, so make sure you’re familiar with how to use them before making a purchase.

Understanding Associated Fees

When shopping online, it’s crucial to be aware of any additional fees that may apply:

  • Transaction Fees: Some payment methods may have transaction fees.
  • Currency Conversion Fees: If you’re shopping in a different currency, you may incur a conversion fee.
  • Tips to Avoid Fees: Always check the fee structure of your chosen payment method and consider using one that has lower or no fees.
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Shipping and Delivery to Chad

Available Shipping Methods

Several shipping options are available for deliveries to Chad:

  • Express Shipping: Faster but more expensive.
  • Standard Shipping: Slower but usually cheaper.
  • Courier Services: Companies like DHL and FedEx offer reliable but costly services.

Estimated Delivery Times

  • Express Shipping: 5-10 days
  • Standard Shipping: 15-30 days
  • Courier Services: 7-14 days

Tracking Your Orders

Most shipping methods offer tracking options. You’ll usually receive a tracking number that you can use on the shipping company’s website to monitor your package’s progress.

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Shipping via Chad’s National Postal Service

  • Pros: Usually cheaper and may not incur customs fees.
  • Cons: Slower and less reliable tracking.

Customs fees and taxes for ordering from AliExpress to Chad


When ordering from AliExpress to Chad, you may be responsible for paying customs fees, taxes, and other charges. The amount of these charges will depend on the value of your order, the type of goods you are ordering, and the customs authority in Chad.

Customs fees

Customs fees are charged by the General Directorate of Customs and Excise (DGD) of Chad to help cover the costs of processing imports. The amount of the customs fee is calculated as a percentage of the value of your order. For goods valued at less than FCFA 25,000, the customs fee is 0%. For goods valued at FCFA 25,000 or more, the customs fee is 5%.

Value-added tax (VAT)

VAT is a tax that is charged on most goods and services sold in Chad. The VAT rate is 18%.

Other charges

In addition to customs fees and VAT, you may be responsible for paying other charges, such as brokerage fees and duty. Brokerage fees are charged by a customs broker to help you clear your goods through customs. The amount of the brokerage fee will vary depending on the value of your order and the customs broker you use. Duty is a tax that is charged on certain goods, such as alcohol, tobacco, and luxury goods. The amount of duty will vary depending on the type of goods you are ordering.


Let’s say you order a product from AliExpress that costs FCFA 20,000. The product is classified as a general merchandise item, which is subject to a 5% customs fee. VAT is also applicable, which would add another 18% to the cost of your order. In this case, you would pay a total of FCFA 37,600 for your order, including customs fees, taxes, and other charges.

Let’s say you order a product from AliExpress that costs FCFA 200,000. The product is classified as a general merchandise item, which is subject to a 5% customs fee. VAT is also applicable, which would add another 9,600 to the cost of your order. In this case, you would pay a total of FCFA 299,600 for your order, including customs fees, taxes, and other charges.

How to calculate the customs fees, taxes, and other charges for your order

You can use the DGD’s online calculator to estimate the customs fees, taxes, and other charges for your order. To use the calculator, you will need to provide the value of your order, the type of goods you are ordering, and your region of residence.

How to avoid paying customs fees, taxes, and other charges on your AliExpress orders

There are a few things you can do to avoid paying customs fees, taxes, and other charges on your AliExpress orders:

Order goods that are valued at less than FCFA 25,000. For goods valued at less than FCFA 25,000, no customs fees or taxes are charged.

Declare the true value of your order. If you declare a lower value for your order, you may be subject to additional charges.

Use a shipping service that offers customs clearance. Some shipping services, such as DHL and UPS, offer customs clearance as part of their service. This can help you avoid paying brokerage fees.


By understanding the customs fees, taxes, and other charges that may apply to your AliExpress orders, you can be prepared to pay the correct amount and avoid any surprises.

Additional information

The customs authority in Chad is the DGD.

The customs declaration form for Chad can be found on the DGD’s website.

The DGD may also require you to pay a handling fee for processing your customs clearance.

Additional information for Chad

In Chad, there are some goods that are subject to additional customs duties or restrictions. These goods include:

Alcohol and tobacco products

Firearms and ammunition

Endangered species

Counterfeit goods

If you are importing any of these goods, you should contact the DGD to learn more about the applicable regulations.

Returns and Buyer Protection

Return Policies on AliExpress

When shopping on AliExpress, most sellers offer a 15-day return window after the item has been received. There are exceptions to this rule, such as custom-made products, perishable items, and digital downloads, which are often non-returnable. Each seller’s return policy is listed under the product description, so it’s essential to review this information before making a purchase. Some sellers may also charge a restocking fee for returned items, so it’s advisable to check this in advance.

AliExpress Buyer Protection Program

AliExpress has a comprehensive Buyer Protection Program to safeguard consumers. If an item doesn’t arrive within the promised timeframe or isn’t as described, a refund is possible. Buyers can open a dispute on the AliExpress platform for either a full or partial refund. The platform also offers mediation between the buyer and seller if a resolution isn’t easily reached.

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Contacting AliExpress in Chad

Customer Support Channels

AliExpress provides 24/7 customer service through various channels. The most immediate way to get support is through live chat on their website. For less urgent matters, emails or in-app messages can also be used.

AliExpress Office Locations

  • Main Office: 969 West Wen Yi Road, Yu Hang District, Hangzhou, China. Phone: +86 571 8502 2088
  • Nearest International Office: Via Agnello, 18, 20121 Milano MI, Italy. Phone: +39 02 9475 4971

Reviews and User Experiences in Chad

Summary of AliExpress User Reviews in Chad

Feedback from shoppers in Chad generally indicates that AliExpress offers a wide range of products at competitive prices. However, shipping delays are a common issue. Some users also report inconsistencies in product quality, so it’s advisable to read reviews and ratings before making a purchase.

Tips for New AliExpress Users in Chad

For quicker shipping times, opt for sellers that offer ePacket delivery. Joining local AliExpress user groups can provide valuable insights into shopping on the platform, such as which sellers are most reliable and how to get the best deals.

Trust and Safety on AliExpress

Quality Assurance Tips

To ensure you’re buying quality products, look for sellers with high ratings. A seller rating of at least 95% and a high number of orders for the specific product are good indicators of reliability. Some sellers also offer quality assurance guarantees, which can provide an extra layer of protection.

Red Flags to Watch Out For

Be cautious with sellers who have been on the platform for less than a year and have few reviews or ratings below 90%. These could be less reliable and may offer products that don’t meet your expectations. Always check the seller’s return policy and the availability of buyer protection for the specific item you’re interested in.

By following these guidelines, you can make more informed decisions and have a safer and more satisfying shopping experience on AliExpress.