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AliExpress – Belgium

AliExpress in the Heart of Europe

Payment:EUR ( Euro )
Delivery:1-15 days

AliExpress is a global e-commerce giant that offers a myriad of products ranging from tech gadgets to fashion apparel. It’s a marketplace where you can find almost anything you’re looking for, often at highly competitive prices.

For the discerning Belgian shopper, AliExpress offers a convenient and expansive online shopping experience. The platform is fully accessible in Belgium, making it easy for residents to take advantage of the wide array of products available. Whether you’re in Brussels, Antwerp, or Ghent, AliExpress is just a few clicks away.

Promo Codes and Discounts: Maximizing Savings in Belgium

How to Find AliExpress Promo Codes in Belgium

Belgian shoppers can enjoy additional savings by using promo codes on AliExpress. These codes can be found on various coupon websites, as well as through AliExpress’s own promotional emails. To make sure you never miss out, consider subscribing to AliExpress newsletters or following them on social media platforms where they often announce special promo codes.

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones

Seasonal Sales and Special Coupon Codes

In Belgium, just like in many other countries, AliExpress hosts seasonal sales that coincide with global shopping events like Black Friday, Cyber Monday, and the platform’s own anniversary sale. During these periods, you can expect to find site-wide discounts as well as special coupon codes that offer extra savings. Keep an eye on the calendar and plan your purchases around these sales to get the most bang for your buck.

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By understanding the nuances of AliExpress’s promo codes and seasonal sales, Belgian consumers can make more informed and cost-effective choices. Stay tuned for more tips and insights tailored specifically for the Belgian market.

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Taxes and Additional Costs: What Belgian Shoppers Need to Know

Overview of Taxes Applicable When Shopping on AliExpress in Belgium

Shopping from AliExpress in Belgium is not just about the listed price; there are additional costs like customs fees and taxes that you need to consider. Understanding these charges can help you calculate the final cost of your order more accurately.

AliExpress Belgium: A young and happy Belgian woman stands in the center of Brussels and holds a gift box in her hands.

Customs Fees

In Belgium, customs fees are levied by the Belgian Customs and Excise Administration (Douane en Accijnzen). For goods valued at less than €22, there is no customs fee. However, for items valued at €22 or more, a customs fee of 2.5% is applied.

Value-Added Tax (VAT)

VAT is another significant factor affecting the final cost of your purchase. In Belgium, the VAT rate is 21%, and it is applied to most goods and services.

Other Charges

Apart from customs fees and VAT, you may also incur other charges like brokerage fees and duty. Brokerage fees are charged by customs brokers to help you clear your goods through customs. The amount varies depending on the value of your order and the broker you choose. Duty is a specific tax applied to certain goods like alcohol, tobacco, and luxury items.

How to Calculate the Final Cost Including Taxes

To get a clear picture of what you’ll end up paying, you can use the following formula:

Final Cost = (Product Price + Shipping Costs) x (1 + Customs Fee Rate) x (1 + VAT Rate)

  • Example 1: If you order a product that costs €100, you’ll incur a 2.5% customs fee and a 21% VAT. Your final cost would be €100 x 1.025 x 1.21 = €123.53.
  • Example 2: For a €1,000 purchase, the final cost would be €1,000 x 1.025 x 1.21 = €1,240.25.

Customer Support and Contact in Belgium

How to Contact AliExpress Customer Service

AliExpress offers multiple avenues for customer support to Belgian shoppers. Whether it’s through the live chat feature on their website or the detailed FAQ section, help is readily available. For more complex issues, the platform’s dispute resolution system offers a structured way to communicate with sellers.

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Common Issues and Their Resolutions

Belgian consumers often encounter challenges like shipping delays, product quality inconsistencies, and payment issues. AliExpress has a dispute resolution process that allows you to open a formal case against the seller, who is then obligated to respond within a specific time frame. If the issue remains unresolved, AliExpress steps in to mediate.

Warehousing and Logistics in Belgium

The Liege Logistics Hub

AliExpress has a significant presence in Belgium, particularly at Liege Airport in Grace-Hollogne, Liege Province. The hub, part of Cainiao Network’s smart logistics, covers 33,000 square meters and has plans for expansion up to 220,000 square meters. As of late 2021, the hub is fully operational, managing around 18 cargo flights per week and dispatching over 60 trucks daily.

Customs and VAT Handling at Liege

This hub plays a crucial role in the logistics chain for parcels coming into the European Union from China. It is the primary location for customs clearance and VAT payments, making the process more efficient for shoppers in Belgium.

Additional Contact Point: Paris Office

Though not directly related to Belgian operations, AliExpress also has an office in Paris, France, located at Rue Menars, 75002 Paris. This serves as another European point of contact for the company.

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Payment and Checkout Options in Belgium

Comprehensive Guide to Payment Methods

AliExpress provides a range of secure and reliable payment options tailored to the needs of Belgian consumers. Here’s a detailed look at how you can utilize these payment methods for a smooth shopping experience:

Credit and Debit Cards

AliExpress supports most of the mainstream credit and debit cards, including Visa, MasterCard, Maestro, and American Express. To use this method, you’ll need to input your card details during the checkout process. Make sure the information is accurate and up-to-date to prevent any payment issues.


PayPal is another convenient option available on AliExpress. It allows you to make quick and secure payments without sharing your financial details with the seller. To use PayPal, simply log into your PayPal account at checkout and follow the on-screen instructions.


iDEAL is a popular online payment method originating from the Netherlands but also accessible in Belgium. If you have a bank account with an iDEAL partner bank, you can use this method for direct payments from your bank account to AliExpress.


Specific to Belgium, Bancontact enables online transactions directly from your bank account. To use this method, select Bancontact at checkout and follow the steps to log into your online banking account.

Common Payment Issues and Resolutions

Occasionally, you might encounter issues while making a payment on AliExpress. Here are some tips to troubleshoot:

  • Double-check that your credit or debit card details are correct and current.
  • Ensure your PayPal account has sufficient funds and that the shipping address matches the one registered on your PayPal account.
  • If your payment is declined, reach out to your bank or card provider to understand the reason and potentially unlock the transaction.

Should you continue to face payment issues, AliExpress customer service is available to assist you.

By offering a variety of payment options, AliExpress aims to simplify the online shopping process for consumers in Belgium. Regardless of the method you choose, always follow the provided instructions and verify your information to avoid any payment complications.

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Shipping and Delivery to Belgium

Overview of Shipping Methods

AliExpress offers multiple shipping options to Belgium, catering to different needs in terms of speed, tracking, and cost. Here’s a breakdown of the most commonly used shipping methods:

AliExpress Standard Shipping

This is a balanced option that offers a good mix of speed and cost-effectiveness. It usually takes between 15 to 45 days for packages to arrive in Belgium.


This is a faster option, generally taking around 7 to 20 days. It’s a bit more expensive but offers better tracking features.


These are premium shipping options that guarantee fast delivery, usually within 3 to 8 days, but come at a higher cost.

Liege Warehouse: The European Hub

AliExpress has a significant warehouse facility located at Liege Airport in Grace-Hollogne, Liege Province, Belgium. This hub receives about 18 cargo flights every week and dispatches over 60 trucks daily. It serves as a central point for almost all parcels delivered from China to the EU, where customs clearance and VAT payment occur.

Cainiao Network’s Smart Logistics Hub

This hub is part of the Cainiao Network and spans an area of 33,000 square meters. By the end of 2021, it’s planned to expand to a total of 220,000 sq.m. of warehouse space. The hub has branch lines to Henan and Yiwu, Zhejiang in China, making it a crucial part of AliExpress’s global logistics network.

Tracking Your Order

AliExpress provides tracking options for most of its shipping methods. You can track your package right from the moment it leaves the warehouse until it arrives at your doorstep.

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Shipping Costs

The cost of shipping can vary depending on the seller, the shipping method chosen, and the weight and dimensions of the package. Always check the shipping cost while checking out to avoid any surprises.

By understanding the various shipping methods and what to expect in terms of delivery times and costs, you can make a more informed decision when shopping on AliExpress in Belgium.

Reviews and User Experiences in Belgium

Summary of User Reviews

AliExpress has a mixed bag of reviews from Belgian users. While many praise the platform for its wide range of products and competitive pricing, others express concerns about shipping delays and customer service. Generally, the reviews suggest that the experience is better when purchasing from well-rated sellers.

Tips Based on User Reviews

  • Check Seller Ratings: Always look at the seller’s ratings and reviews before making a purchase.
  • Read Product Reviews: These often contain photos from buyers and can give you a good idea of what to expect.
  • Be Patient: Shipping can sometimes take longer than expected, so it’s good to order well in advance if you need an item by a specific date.
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Language and User Interface

Why AliExpress May Appear in Dutch

Belgium is a multilingual country, and Dutch is one of its three official languages. Therefore, AliExpress often defaults to Dutch when accessed from Belgium.

You can easily change the site’s language by scrolling to the bottom of the homepage and selecting your preferred language from the dropdown menu.

Trust and Safety

Is AliExpress a Trusted Platform?

AliExpress is generally considered a reliable platform for online shopping. However, as with any online marketplace, the experience can vary depending on the seller.

Ensuring Quality Purchases

  • Use AliExpress’s Buyer Protection: This offers full refunds if items are not received or not as described.
  • Communicate with Sellers: Don’t hesitate to ask sellers questions about the product, shipping, or any other concerns you may have.

Additional Tips and Tricks

How to Avoid Paying Extra Taxes

  • Stay Below the Tax Threshold: Orders valued at less than €22 are not subject to customs fees in Belgium.
  • Use AliExpress’s Tax Calculator: Some listings offer a built-in tax calculator to estimate potential additional costs.

Best Practices for a Smooth Shopping Experience

  • Use the AliExpress Mobile App: The app often has exclusive deals and coupons.
  • Join the AliExpress Membership Program: This can offer additional discounts and promotional offers.
  • Utilize the Wishlist Feature: Save items to your wishlist for easy access and to monitor price changes.

By keeping these tips in mind, you can enhance your shopping experience on AliExpress, especially if you’re based in Belgium.