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AliExpress – Seychelles

Your Savings Toolkit for AliExpress in Seychelles

Payment:SCR ( Seychelles Rupee )
Delivery:25-65 days

Welcome to our in-depth guide designed to enhance the AliExpress shopping experience for residents of Seychelles. Navigating an international online marketplace can come with unique challenges, and our aim is to simplify this process. From setting up your account to making your first purchase, this article will address common hurdles and provide practical solutions. Seychellois shoppers, get ready to discover efficient strategies for a seamless and enjoyable shopping journey on AliExpress.

How to Shop on AliExpress from Seychelles

For those in Seychelles looking to make the most of their shopping experience on AliExpress, understanding how to effectively use the platform is key. Here’s a comprehensive guide on how to navigate AliExpress, specifically tailored for Seychellois users.

Adjusting Platform Settings

  • Language Settings: Select English or your preferred language for ease of navigation on the platform.
  • Currency Preferences: Adjust the currency settings to United States Dollar (USD) or Euro (EUR), as these are commonly used and easily convertible in Seychelles.
  • Delivery Country: Ensure that Seychelles is set as your delivery country to see available products for shipping and to get accurate delivery estimates.
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Creating an AliExpress Account

  • Step 1: Visit the AliExpress website or app and click on the ‘Sign Up’ option.
  • Step 2: You can sign up using an email address, mobile number, or a social media account for a quick registration process.
  • Step 3: Create a strong password for account security.
  • Step 4: Complete the registration process by verifying your email address or mobile number.

Inputting Your Shipping Address

  • Detailed Address: Enter your complete address including your area, street name, and house number. Remember to include any relevant landmarks or directions specific to Seychelles.
  • Accuracy: Double-check your address for accuracy to avoid any delivery issues.
  • Contact Information: Provide a local contact number to facilitate smooth communication regarding delivery.
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First Purchase Guide for Seychellois Shoppers

  • Product Selection: Explore the vast range of products on AliExpress. Utilize filters and read product descriptions and reviews for better insight.
  • Adding to Cart: Once you’ve selected your items, add them to your cart.
  • Checkout Process: Review your cart items, select a suitable shipping option, and proceed to payment. Be aware of the available payment methods in Seychelles.
  • Order Confirmation: Before finalizing your purchase, ensure all details including shipping address and order specifics are correct.

Utilizing the AliExpress Mobile App

  • App Download: Download the AliExpress app from the Google Play Store or Apple App Store.
  • App Features: Use the app for easier browsing, access to exclusive app deals, and real-time order tracking.
  • Customization: Set your preferences in the app, including language, currency, and shipping location, for an optimized shopping experience in Seychelles.

By following these steps, shoppers in Seychelles can effectively navigate and make the most out of their shopping experience on AliExpress.

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Maximizing Savings on AliExpress

For shoppers in Seychelles, making the most out of AliExpress involves more than just finding the right products; it’s about tapping into the platform’s numerous opportunities to save money. In this section, we explore the various strategies Seychellois shoppers can employ to maximize their savings, including taking advantage of sales, coupons, promo codes, and brand promotions.

Regular and Seasonal Sales

AliExpress is well-known for its wide array of sales events that provide ample opportunities to save:

  • Monthly Sales: Look out for monthly sales events, which often feature discounts across a broad range of product categories.
  • Seasonal Promotions: Seasonal sales, such as the Summer Sale, Winter Sale, and others, are great times to find significant discounts.
  • Global Shopping Events: Don’t miss out on global events like the 11.11 (Singles’ Day) and 12.12 (Double 12) sales, which are some of the biggest on the platform.
  • Customized Sales Calendar: Our specially tailored sales calendar for Seychellois shoppers highlights all upcoming sales events, ensuring you never miss out on the best deals.

Coupons by product category

AutomotiveComputersSports and Outdoors
KidsBeauty And Personal CareBags and Shoes
Home and GardenWatches and AccessoriesPhones

Finding and Utilizing AliExpress Coupons

Coupons can lead to significant savings on AliExpress. Here’s how to find and use them effectively:

  • AliExpress Coupons: These are platform-wide discounts applicable to various items. Regularly check the AliExpress coupon center for new additions.
  • Seller Coupons: Many sellers offer their own coupons for discounts on their products. Look for these on product pages or store fronts.
  • Applying Coupons at Checkout: During the checkout process, you can apply any applicable coupons to your order. Ensure to check the terms and conditions of each coupon for its validity.

Locating Promo Codes

Promo codes are another great way to save on AliExpress:

  • Newsletter Sign-ups: Subscribe to AliExpress newsletters to receive exclusive promo codes directly in your inbox.
  • Social Media Channels: Follow AliExpress on social media platforms, as promo codes are often shared through these channels.
  • Affiliate Blogs and Forums: Keep an eye on affiliate websites and shopping forums where AliExpress promo codes are frequently posted.

AliExpress promo codes for every month


Daily Discounts and Brand Promotions

Daily deals and brand-specific promotions are additional avenues to save:

  • Flash Deals: AliExpress offers daily flash deals that provide steep discounts on specific items for a limited time.
  • Brand-Specific Deals: Follow your favorite brands on AliExpress to stay updated on exclusive deals and promotions they offer.
  • App-Exclusive Offers: Using the AliExpress app can grant you access to app-only deals, adding an extra layer of savings.

By employing these strategies, Seychellois shoppers can significantly reduce the cost of their purchases on AliExpress. Whether it’s through taking advantage of regular sales events, using coupons and promo codes, or leveraging daily deals and brand promotions, every purchase can become an opportunity for savings.

Payment Methods in Seychelles

For shoppers in Seychelles using AliExpress, selecting the right payment method is crucial for a smooth transaction. This section provides an overview of the diverse payment options available in Seychelles, along with their advantages and disadvantages, and offers advice on managing additional fees.

Diverse Payment Options

  • Credit and Debit Cards:
    • Pros: Widely accepted, offering a convenient and quick transaction process.
    • Cons: Potential risks of online fraud and possible foreign transaction fees.
  • E-Wallets (PayPal, Skrill, etc.):
    • Pros: Offer an additional layer of security and faster transaction processing.
    • Cons: Not all e-wallets may be accepted by every seller on AliExpress; some may have transaction fees.
  • Bank Transfers:
    • Pros: Suitable for those without access to credit/debit cards or e-wallets.
    • Cons: Often involve slower processing times and may incur additional transfer fees.
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Managing Additional Fees

  • Currency Conversion Fees: Be mindful of conversion fees if your transaction is processed in a currency other than Seychelles rupee (SCR).
  • Understanding E-Wallet Fees: Some e-wallets might charge transaction fees or currency conversion fees.
  • Minimizing Bank Transfer Costs: Inquire about transfer fees with your bank, as these can vary.

Shipping and Delivery to Seychelles

Choosing the right shipping method is a key aspect of ordering from AliExpress for customers in Seychelles. This section reviews different shipping options available, provides information about Seychelles’ national postal service, and offers general expectations for delivery times and order tracking.

Choosing Shipping Methods

  • Standard Shipping:
    • What to Expect: Economical but with longer delivery times. May include tracking.
  • Express Shipping (DHL, FedEx):
    • What to Expect: Faster delivery at a higher cost. Ideal for urgent or valuable items.
  • Economy Shipping:
    • What to Expect: The most cost-effective shipping option, but typically without tracking and with the longest delivery times.
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Seychelles Postal Services

The national postal operator in Seychelles is Seychelles Post (Seychelles Postal Services SCA). 

  • Using National Postal Service: Standard and economy shipping options may be handled by Seychelles’ national postal service, providing a reliable option for receiving parcels.
  • Collection Points: Parcels can often be collected from local post offices in Seychelles.

Delivery Time Estimates

  • Standard Shipping: Generally, it takes about 15-30 days for parcels to arrive in Seychelles.
  • Express Shipping: Usually delivers within 5-15 days, depending on the courier service.
  • Economy Shipping: Delivery can take 30-60 days or more.

Tracking Orders

  • AliExpress Platform: Use the tracking number provided by AliExpress to track your parcel on their website or app.
  • National Postal Service Tracking: For items delivered via the national postal service, use their tracking system for updates within Seychelles.
  • Mobile App Notifications: The AliExpress app offers convenient real-time tracking and notifications about your orders.

By understanding these payment and shipping options, shoppers in Seychelles can enhance their AliExpress experience, ensuring that transactions are smooth and delivery of purchases is reliable and timely.

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Understanding Customs Fees and Additional Charges in Seychelles

For shoppers in Seychelles ordering from AliExpress, it’s crucial to understand the various fees and taxes levied by the Seychelles Revenue Commission on imported goods. This understanding ensures that you are fully aware of the total cost of your purchases. In this section, we will break down the customs fees, value-added tax (VAT), and other potential charges you might encounter.

The customs service in Seychelles is the Seychelles Revenue Commission (SRC). 

Customs Fees Charged by the Seychelles Revenue Commission

The Seychelles Revenue Commission imposes customs fees on imported goods to cover the processing costs. Here’s how these fees are typically calculated:

  • Goods Valued at Less Than SCR 500: No customs fee is applied to goods below this value.
  • Goods Valued at SCR 500 or More: A customs fee of 10% is levied on the total value of these goods.

Value-Added Tax (VAT)

  • VAT in Seychelles: Most goods and services in Seychelles are subject to VAT.
    • VAT Rate: The current VAT rate in Seychelles is 15%.
    • Application: VAT is applied to the total cost of your order, encompassing the product cost, shipping fees, and any applicable customs fees.

Other Charges

In addition to customs fees and VAT, there may be other charges to consider:

  • Brokerage Fees: These are fees charged by customs brokers for assisting with the clearance of your goods through customs. The fee amount varies depending on your order’s value and the broker you choose.
  • Duty on Specific Goods: Certain types of goods, such as alcohol, tobacco, and luxury items, may attract additional duty. The duty amount depends on the product category.
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Practical Examples

To give you a better understanding, here are a couple of examples:

  • Example 1: Suppose you order an item from AliExpress costing SCR 505, classified as general merchandise. This order would attract a 10% customs fee, amounting to SCR 50.50 in customs charges.
  • Example 2: If you order an item from AliExpress for SCR 20,000, also classified under general merchandise. For this order, a 10% customs fee applies, resulting in SCR 2,000 in customs charges.

By being aware of these fees, shoppers in Seychelles can more accurately budget for their purchases on AliExpress. It’s important to factor in these potential additional costs to avoid any surprises when your goods arrive.

Returns and Buyer Protection

Shopping on AliExpress from Seychelles is backed by specific policies and protections designed to ensure a satisfactory customer experience. In this section, we’ll cover the AliExpress return policy as it applies to Seychellois customers, and the buyer protection features that safeguard their purchases.

AliExpress Return Policy for Seychelles

AliExpress has a standardized return policy that also applies to customers in Seychelles:

  • Initiating a Return: To start a return process, log into your AliExpress account, go to your order list, and select the ‘Return/Refund’ option for the relevant order.
  • Return Conditions: Items must be returned in their original condition. The specific return period and conditions can vary between sellers, so it’s important to check these details on the product page.
  • Return Shipping: The buyer generally bears the return shipping costs unless the item is incorrect or has a quality issue. It’s advisable to use a tracked shipping service for returns.
  • Refund Processing: Once the seller receives the returned item and confirms its condition, a refund is typically issued to the original payment method.
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Buyer Protection Features

AliExpress offers a comprehensive buyer protection program, which includes several features particularly beneficial for Seychellois shoppers:

  • Full Refund for Non-Delivery: If an item does not arrive within the Buyer Protection period, customers can claim a full refund.
  • Refund or Replacement for Not-as-Described Items: If the product is significantly different from the description, customers can opt for a refund or a replacement.
  • Dispute Resolution: AliExpress provides a platform for resolving disputes between buyers and sellers, ensuring fair treatment and solutions.

Customer Support for AliExpress in Seychelles

For shoppers in Seychelles, accessing customer support on AliExpress is straightforward, with multiple channels available for assistance.

Reaching AliExpress Support

  • Online Chat Service: The quickest way to reach AliExpress customer support is through the live chat feature available on the website and app.
  • Help Center: The AliExpress Help Center provides a wealth of information and answers to common questions.
  • Email and Social Media Channels: While direct email support is not typically provided, reaching out through AliExpress’s social media channels can be an effective way to get assistance.

Local AliExpress Office Info

While there is no dedicated AliExpress office in Seychelles, the nearest regional office is located in Hong Kong:

  • Hong Kong Office (Regional Office)
    • Address: 26/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, China
    • Telephone: (+852) 2215-5100
    • Fax: (+852) 2215-5200
    • Note: This office primarily handles broader regional operations and may not provide direct customer support for individual orders.

Understanding these aspects of the return policy, buyer protection, and customer support avenues ensures a more secure and confident shopping experience for Seychellois shoppers on AliExpress.

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Reviews and User Experiences in Seychelles

Gathering insights from the experiences of Seychellois shoppers on AliExpress can provide valuable guidance for both new and experienced users. In this section, we compile user reviews and offer practical suggestions based on local shopping experiences.

Compilation of User Reviews

Insights from Seychellois shoppers reveal various aspects of their experiences with AliExpress:

  • Product Quality and Variety: Many shoppers express satisfaction with the diverse range of products available. However, there are mixed reviews regarding the quality, highlighting the importance of careful selection.
  • Shipping and Delivery: Delivery times to Seychelles vary, with some users experiencing delays. Shoppers appreciate the low-cost or free shipping options but advise patience.
  • Customer Service: Experiences with customer service are varied, with some shoppers reporting positive interactions and efficient resolutions, while others face challenges, particularly with communication barriers.
  • Pricing: The competitive pricing on AliExpress is frequently praised, with shoppers finding good deals, especially compared to local prices.

New User Tips

For new Seychellois users of AliExpress, consider these tips:

  • Start Small: Begin with smaller, low-cost items to familiarize yourself with the ordering and shipping process.
  • Read Reviews and Check Ratings: Pay close attention to product reviews and seller ratings to gauge reliability and quality.
  • Understand Shipping Options: Get to know the different shipping methods available and their estimated delivery times to Seychelles.
  • Communicate with Sellers: Don’t hesitate to contact sellers for additional information about products or shipping details.
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AliExpress in Seychelles: Benefits and Cautions

While AliExpress offers several benefits to Seychellois shoppers, it’s important to navigate the platform with awareness of certain precautions to ensure a safe and satisfactory experience.

Trust and Safety Measures

  • Secure Payment Options: Utilize AliExpress’s secure payment system to protect your financial information.
  • Buyer Protection Program: Familiarize yourself with AliExpress’s buyer protection, which covers issues like non-delivery or items not matching their descriptions.
  • Data Security: Be cautious with your personal data and ensure transactions are completed within the AliExpress platform.

Quality Verification

  • Inspect Product Listings: Look for detailed descriptions, clear images, and specifications to understand what you are buying.
  • Seller Credentials: Consider buying from sellers with high ratings and positive feedback for a higher likelihood of quality products.
  • Use AliExpress’s Guarantee: Some products come with an AliExpress guarantee, offering additional assurance on quality.

Spotting Online Shopping Red Flags

  • Unrealistically Low Prices: Be wary of prices that seem too good to be true, as they may indicate counterfeit or low-quality products.
  • Lack of Reviews or Poor Seller Ratings: Products or sellers with few or negative reviews should be approached with caution.
  • Pressure for Off-Platform Transactions: Always complete your purchases within the AliExpress platform to ensure protection.

By understanding these insights and tips, shoppers in Seychelles can effectively utilize AliExpress, taking advantage of its benefits while being mindful of the necessary precautions to ensure a rewarding online shopping experience.